Customer reviews from sonos.com
Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Average customer rating
4.4 out of 5
4.4
(1,721 Reviews)
Open Ratings Snapshot
Rating breakdown 1,721 reviews
5 Stars
1,217
4 Stars
229
3 Stars
138
2 Stars
79
1 Star
58
85%of customers recommend this product. 
(
1,424 out of 1,667
)
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Customer Reviews for Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Customer Rating
3 out of 5
3
I wouldn't recommend for improved tv sound.
on December 17, 2022
Posted by: Livin life
from Tucson, Az
We bought this to improve our tv voice sound. It doesn't help. Music is better, but voice isn't. Some shows the volume increases on its own. Voice doesn't work when volume is up.
Pros: Easy To Setup, Superior Sound
Cons: Difficult to Use, Poor voice enhancement
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Sounds quite good.
on December 17, 2022
Posted by: BenTL31
from Fc
Perfect for a bedroom. Great sound. The HDMI single cable arc connection is simple and it just works. Had another soundbar with pass through and the sound never synched no matter what I tried. Airplay 2 also just seems to work. Mute through remote also works while it never did through optical on my speakers. When paired with an appletv it becomes a nice home stereo. Haven't tried the voice assistants much yet.
Pros: Dolby Digital 5.1, Easy to use, Speech enhancement, Superior Sound
Cons: Setup a bit more involved than just plugging it
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
A Petite Powerhouse
on December 17, 2022
Posted by: Jay Bee
from Virginia Beach, Va.
I replaced a Bose Solo 15 with the Sonos Beam and mini Sub Miniwoofer wondering if it would be noticibly better. And it IS!! The clarity, balance and imaging of sound are quite amazing for the size of the soundbar. Not to mention the built in smart features giving me the ability to listen to Sonos radio, as well as my other music streaming sources. Impressive sound! It's a keeper.
Pros: Dolby Digital 5.1, Easy To Setup, Easy to use, Music streaming, Superior Sound, Versatile
Cons: None
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Long overdue upgrade of my sound system
on December 17, 2022
Posted by: MusicGuy19
from Burnaby, BC
After upgrading my old plasma tv to a 4K, it was time to also upgrade my speakers. As our living room is small, I bought the Beam gen 2 and have retired some older bookshelf and surround speakers as well as an old receiver. The sound quality is really good. Would be nice to add a Sonos sub down the road.
Pros: Easy to Set Up, Expandable, Superior Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4 out of 5
4
Great
on December 16, 2022
Posted by: Oleo
from Idaho
Sounds coming from the bar are wonderful, it surely helps the sound coming from just the tv
Pros: Easy to use, Speech enhancement, Superior Sound
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Love the sound
on December 16, 2022
Posted by: Jimbo
from Columbia Maryland
and the fact I can connect my other two stand alone speakers to it makes it much better.
Pros: Speech enhancement, Superior Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Movies and Music Sound Amazing
on December 16, 2022
Posted by: Cowtown Rocker
from Calgary, AB, Canada
I paired this little sound bar with a Sub Mini, and it's transformed couch-time. Movies sound unbelievable now, but what's even better is how good my music sounds; so much depth and clarity from such a tiny package. I just need some auxiliary speakers to get more spatial panning. But, wow, dance party at my house!
Pros: Easy to Set Up, Expandable, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Great premium speaker, plenty for a great movie experience!
on December 16, 2022
Posted by: Budjo
from Montreal
I love the new beam, everything about is as described or better. I really enjoy the balance between the strength and quality of the output. This speaker has definitively improved my Netflix movie experience! My only con is that I cannot playback music on my Sonos speaker at the same time playing music on my google home speaker's already set up in the house.
Pros: Easy to Set Up, Streams All My Music, and More, Superior Sound, Wireless
Cons: Cannot pair with google home playback speakers
I would recommend this to a friend!
Written by a customer while visiting sonos.com
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