Customer reviews from sonos.com
Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Average customer rating
4.4 out of 5
4.4
(1,721 Reviews)
Open Ratings Snapshot
Rating breakdown 1,721 reviews
5 Stars
1,217
4 Stars
229
3 Stars
138
2 Stars
79
1 Star
58
85%of customers recommend this product. 
(
1,424 out of 1,667
)
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Customer Reviews for Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Customer Rating
5 out of 5
5
I would buy other products as well
on December 20, 2022
Posted by: Johnny
from Irvine, CA
Sounds great. I was very impressed and planning to purchase sub mini and one to create true home theater system.
Pros: Dolby Digital 5.1, Easy To Setup, Night Mode, Speech enhancement, Superior Sound, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
3 out of 5
3
Just okay
on December 20, 2022
Posted by: John
from Wisconsin
The Beam seemed to have much deeper sound in the store. Compared to the Arc, it had better base. At home, I've adjusted base to +8 and it is just okay.
Pros: Easy to Set Up, Wireless
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
2 out of 5
2
Not impressed
on December 19, 2022
Posted by: Not happy
from Atl.ga.
I guess I expected too much, it worked from my remote for a couple days no I have to go find my phone every time I want to change the volume. Not much bass to speak of and way to expensive.
Cons: Difficult to Use, Poor Sound Quality
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
I would
on December 19, 2022
Posted by: Syl
from St-Lambert, Québec, Canada
I use it with my tv and to listen to music
Pros: Easy to Set Up, Free Control Options, Streams All My Music, and More, Superior Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Great product
on December 18, 2022
Posted by: Dave
from Lahaina Hawaii
Simple install. I'm a sound snob and the product exceeded my expectations. There were a few tricks to get the sound synchronized with the TV. It may require assistance to located the necessary setting that has an unbelievably obtuse name - just go to the one you don't understand the name, that will fix it. Product is well designed, uses little space, fits nicely at the TV base, and plays music with great sound. The app is very good. Some not obvious items you need to find and memorize that we're not user obvious for me. But it's very doable.
Pros: Dolby Digital 5.1, Easy To Setup, Easy to use, Superior Sound, Versatile
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Great Sound and better connections
on December 18, 2022
Posted by: Colby not the cheese
from Flowery Branch, GA
So, I had another sound bar I replaced and I was turning on and off individually all three. The beam allows me to control all components with one Apple remote. The sound is excellent and understanding dialog is finally solved.
Pros: Dolby Digital 5.1, Easy To Setup, Easy to use, Speech enhancement, Superior Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Great Sounding Sound Bar
on December 18, 2022
Posted by: The Closer
from I'm in the 816
I have three of these sound bars in my house with an ark. They put off great sound for a great price. Much better then other systems I have used in the past.
Pros: Easy To Setup, Easy to use, Superior Sound, Versatile
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4 out of 5
4
Delivers as Promised
on December 17, 2022
Posted by: Cousin B.
from Concord, NH
Pleased with the Beam 2 as it was easily set up and the sound quality is do much better than the Samsung TV speakers. Like the dialog enhancement feature as I have some borderline hearing issues as I age. One issue with sound cutting out intermittently and had to switch from HDMI ARC connection to optical. This situation is a topic on Sonos user forums so not unique. I don't use voice commands or have a music subscription and perhaps an HDMI ARC-E would be better than my 6-year old TV.
Pros: Easy To Setup, Easy to use, Speech enhancement, Superior Sound
Cons: Issue with sound cutting out when using HDMI ARC
I would recommend this to a friend!
Written by a customer while visiting sonos.com
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