Customer reviews from sonos.com
Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Average customer rating
4.4
(1,721 Reviews)
Rating breakdown 1,721 reviews
5 Stars
1,217
4 Stars
229
3 Stars
138
2 Stars
79
1 Star
58
85%of customers recommend this product.
(
1,424 out of
1,667)
Customer Reviews for Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Customer Rating
5
Excellent song great quality
on December 26, 2022
Posted by: Zak
from Peoria Illinois
Easy to install and excellent sound quality in a small package. Love the ability to add speakers as you go. Would definitely recommend!
Pros: Dolby Digital 5.1, Easy To Setup, Easy to use, Night Mode, Speech enhancement, Superior Sound, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
2
Disappointed
on December 26, 2022
Posted by: Scott
from San Antonio, TX
The sound seems good enough but the audio is delayed to the video. I tried calling customer support but they couldn't help.
Pros: Easy To Setup, Easy to use
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
5
Enjoying this soundbar
on December 26, 2022
Posted by: Mike
from Windsor, Ontario
Using this in my living room in basement and using Sonos app has been great!, great sound, only put it half way and I can't hear anything else than my movie. Clear sound and with night mode for my kids upstairs sleeping is a treat!
Pros: Easy to Set Up, Superior Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
Stunning piece of equipment & the sound is amazing!
on December 25, 2022
Posted by: Sharyn
from Chicago
I bought this brand because it was highly recommended and it came in white. This system packs a punch in sound in my open concept space and makes watching TV so enjoyable.
Pros: Easy To Setup, Easy to use, Superior Sound, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
2
Less Than Expected
on December 25, 2022
Posted by: Double digits Sonos owner
from Charlotte, nc
Bought as part of a package that included the sub mini and two ones. The beam is the weak point, and frankly is much closer to Samsung quality than my 5 year old Sonos soundbar. All of the hype about the gen 2 improvements convinced me to give it a shot but I wish I just got the Arc. Unfortunately Sonos demands you return the entire package v just the beam (I'm fine paying the difference) so looking at starting from scratch.
Pros: Easy To Setup
Cons: Poor Sound Quality
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
5
Great sound, easy installation
on December 24, 2022
Posted by: Steve
from Christiansburg, Va
Replaced a whole bunch of components with the Beam. Great sound, easy to set up, really nice app to allow flexibility to change inputs
Pros: Easy To Setup, Easy to use, Superior Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
3
Not as surround sound as advertised.
on December 24, 2022
Posted by: Kevin
from Florida
Surround sound is not as advertised. Weak at best. Surprised with Dolby Atmos! Worst feature cannot connect to wireless headphones? Top rated Sony"s What a shame. I hope someone will not make the same mistake I did .
Pros: Speech enhancement
Cons: Poor Sound Quality
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
5
HIGHLY RECOMMEND
on December 23, 2022
Posted by: MoHunk
from Gustavus, OH
This is the best speaker I have/will ever own. The sound is impeccable and I love that it is controlled through and app instead of Bluetooth.
Pros: Easy To Setup, Easy to use, Superior Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com