Customer reviews from sonos.com
Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Average customer rating
4.4 out of 5
4.4
(1,721 Reviews)
Open Ratings Snapshot
Rating breakdown 1,721 reviews
5 Stars
1,217
4 Stars
229
3 Stars
138
2 Stars
79
1 Star
58
85%of customers recommend this product. 
(
1,424 out of 1,667
)
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Customer Reviews for Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Customer Rating
5 out of 5
5
Sound bar
on December 28, 2022
Posted by: Renee senior citizen
from Fremont, Nebraska
We purchased our new sound bar since our old one wouldn't work with our new tv. So far we are pleased with it, sound is great! It was recommended by the gentleman who helped us with install of both products. Good quality.
Pros: Easy to use, Speech enhancement, Superior Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Best sound bar out there!
on December 28, 2022
Posted by: Omar
from Philadelphia, PA
This made our movie experience way better, and when it comes to gaming it blew our mind!
Pros: Dolby Digital 5.1, Easy To Setup, Easy to use, Night Mode, Speech enhancement, Superior Sound, Versatile, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
3 out of 5
3
Great Sound but narrow in scope of installation
on December 28, 2022
Posted by: Deb the PhD nurse
from Virginia
I guess sound bars are not meant for the retired. I am sorry because we like them- what we don't like is the complicated steps in setting them up or having a young installer set it up totally thru my iPhone and then leave without showing me how to access it. Keep it simple. I work a lot of the day and do volunteer work as well. I do not spend my time in my phone all day. In fact I only access messages once or twice a day. So I do not want any tech sound system going thru my phone unless I ask it to and have the option to do it. That is all. Give people the option and have the option be one that seniors who have lives doing other things can easily manage. Aside from that the sound is great. I now have to have another tech come to my house to reset it and show me how to use it better. Gonna cost me more!!
Pros: Speech enhancement
Cons: Difficult To Setup, Difficult to Use
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Awesome
on December 27, 2022
Posted by: Bucky
from Green Valley AZ
Awesome sound n easy setup
Pros: Easy To Setup, Easy to use, Speech enhancement, Superior Sound, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Perfect Value
on December 27, 2022
Posted by: DPC
from Apex, NC
I researched several different systems and brands online and in the store. I was looking for an affordable mid range sound bar to watch TV but mostly to stream music. The Beam Gen 2 has a very good full depth of sound, great app, no problems with connectivity (wifi), amd some nice customization options. Set up was easy and straightforward. I easily move it from the living room to the kitchen (better for listening when cooking) and it hooks up every time in just seconds. Only downside is I am not able to stream to the Beam with my laptop computer (that I am aware of), but that's not a deal breaker. So overall a lot of product for the price ($450) making it a great value in my estimation.
Pros: Easy To Setup, Easy to use, Superior Sound, Versatile
Cons: No streaming from laptop
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Sounds clear and so easy to set up
on December 27, 2022
Posted by: The Real Alex
from Hamilton Ontario
So easy to set up and ease of use with existing tv remote is so convenient for older generation.
Pros: Easy to Set Up, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
2 out of 5
2
MAYBE
on December 27, 2022
Posted by: JW
from Concan , Texas
sometimes I get an ECHO NEED TO MOVE FROM WHITE LIGHT TO GREEN TO STOP (FRONT OF Speaker)
Pros: Speech enhancement, Superior Sound
Cons: Difficult To Setup
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Beam 2, Excellent.
on December 27, 2022
Posted by: MGBP
from Fernie BC, Canada
Very easy to install and add to my existing Sonos system. The small footprint of Beam makes it easy to place under a TV. Excellent mid and high frequency response, good low end and stereo separation. The Beam allows you to listen to TV audio, stream internet content (radio, podcasts etc) and any audio on an I phone.The TV audio is good and speech enhancement is very good. Streaming YouTube music videos to a TV and to the Beam adds a whole new dimension to YouTube. The I phone connectivity is easy and a useful feature (Android would be a good addition). Streaming to other speakers allows listening in other locations when away from the TV or can create a home theatre environment.
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Free Control Options, I PHONE compatible, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
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