Customer reviews from sonos.com
Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Average customer rating
4.4 out of 5
4.4
(1,721 Reviews)
Open Ratings Snapshot
Rating breakdown 1,721 reviews
5 Stars
1,217
4 Stars
229
3 Stars
138
2 Stars
79
1 Star
58
85%of customers recommend this product. 
(
1,424 out of 1,667
)
Best Buy Privacy Policy
Customer Reviews for Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Customer Rating
5 out of 5
5
Yes
on January 7, 2023
Posted by: Marielise
from Canada
I love the sound of my tv now
Pros: Easy to Set Up, Superior Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Very pleased with my purchase.
on January 7, 2023
Posted by: JD
from Venice, Florida
Have several version 1 products, and wanted to add a sound bar for an additional room. Install and configuration of the Beam with my Version 1 products very easy through the App. Very easy to manage my multiple room confirmations.
Pros: Easy To Setup, Easy to use, Speech enhancement, Superior Sound, Versatile, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4 out of 5
4
Great sound, inconvenient interface
on January 7, 2023
Posted by: Bill
from San Diego
Optical sound connection with my TCL Roku TV works great and sounds wonderful, but then the remote doesn't control the sound. So I have to find my phone, open my phone, find and open the Sonos app, then select the device, then use the volume slider. There's got to be a better way.
Pros: Superior Sound
Cons: Difficult to Use
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Love it
on January 7, 2023
Posted by: Angie
from TX
My husband and I LOVE IT and we use it everyday all day lol. Best purchase- We listen to alot of music and watch a lot of movies. Very easy to use and switch between our devices / tvs.
Pros: Easy To Setup, Easy to use, Speech enhancement, Superior Sound, Versatile, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Perfect for our needs!
on January 5, 2023
Posted by: Retired and loving it!
from Star, Idaho
We love the Sonos Beam Gen 2. Small compact size but great sound. Bought an optional mount so it tucks right up to our wall mounted TV.
Pros: Easy To Setup, Easy to use, Superior Sound, unobtrusive
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Excellent TV and music streaming audio
on January 4, 2023
Posted by: Bret
from Colorado
The Sonos Beam 2 was easy to setup. It has excellent TV audio which is our main use. We occasionally stream Spotify from our cell phones and the audio quality is exceptional for such a small speaker. I would buy it again.
Pros: Easy to use, Speech enhancement, Superior Sound, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4 out of 5
4
A big improvement in home entertainment.
on January 4, 2023
Posted by: Kentucky Bob
from Lexington, KY
We purchased a home with a large, beautiful TV already installed, but it had terrible sound, both for voice and music. In addition we had downsized and moved so I had sold my vintage sound equipment, tuner, speakers, CD player etc. Looking for a sound bar, the Sonos was the most recommended. It is everything I hoped for, giving us great sound from the TV and I use it also for streaming music. A perfect solution. Also I like that it is attractive and compact.
Pros: Easy To Setup, Speech enhancement, Superior Sound, Versatile
Cons: Difficult to Use
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Pretty easy to install and what a sound after Trueplay!
on January 4, 2023
Posted by: Flying Friesman
from Netherlands
To be honoust i was a little disappointed after installing the Sonos Beam. The sound was 'flat' and just in front of the TV. But after installing the Beam with Trueplay... what an incredible sound comes from this little soundbar. Especially with movies. I am not fond of heavy bass sounds. And the beam is producing the perfect bass effects (for me). So i can say i am very pleased bying the beam. I do not need an extra bass module.
Pros: Easy To Setup, Easy to use, Just the right amount of bass, Speech enhancement, Superior Sound, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
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