Customer reviews from sonos.com
Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Average customer rating
4.4
(1,721 Reviews)
Rating breakdown 1,721 reviews
5 Stars
1,217
4 Stars
229
3 Stars
138
2 Stars
79
1 Star
58
85%of customers recommend this product.
(
1,424 out of
1,667)
Customer Reviews for Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Customer Rating
4
Small with big sound
on January 9, 2023
Posted by: Steve W,
from Vero Beach, Florida
The Sonos Beam gen 2 is a small sound bar with a big sound. It is generally easy to set up and with a Android or Apple Sonos application, provides you with a way to control the sound from various sources. I previously had a small Bose sound bar and this by far has a much fuller, stronger sound. We have it in a small living area and the sound is full and does not sound like it is coming from a small box. One problem with sound bars and TV speakers, in general, is it is sometimes difficult to hear what people are saying. Words are drowned out by background music or because the actors are speaking in quiet voices. The Sonos addresses this with the ability to focus on voices through its center speaker and remote control. This is the primary reason we got it, it works very well and we are very happy with it. The one issue I have with the sound bar, ironically, is sound level output. Depending on the incoming source (tv, Netflix, Prime, Disney, Pandora) the sound from each source comes in at different volume levels which need to be adjusted at the remote control. For instance, tv has a weak sound and has to be turned up. Should you switch from TV to Netflix, the speaker blows you away and has to be lowered. It would be nice if the incoming sources could be regulated at the speaker level so that the sound comes through at a consistent level of loudness. The price is a little steep but I think it is well worth the money.
Pros: Dolby Digital 5.1, Easy To Setup, Easy to use, Night Mode, Speech enhancement, Superior Sound, Versatile, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
1
Would not but this again
on January 9, 2023
Posted by: John
from Massachusetts
I couldn't get it to work
Cons: Difficult To Setup
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
4
GREAT PRODUCT!
on January 9, 2023
Posted by: CJ
from BC
SOUND BAR FOR TV AND STREAMING MUSIC.
Pros: Easy to Set Up, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
Better than anticipated!!
on January 9, 2023
Posted by: Jason
from Georgia
Wow what a difference this has made!! Super happy with my purchase!! I am also very impressed with how easy it was to set up and use!!
Pros: Easy To Setup, Easy to use, Speech enhancement, Superior Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
Yes
on January 9, 2023
Posted by: Shane O
from Hamilton Ontario
Amazing product!!! Sound quality is absolutely incredible
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
Great sound! Fills room nicely!
on January 9, 2023
Posted by: Auzer
from Vancouver, BC
Just opened up a cafe and bakery and needed something good to fill the space with music. Sonos Beam was exactly what we needed. It fit so nicely in our space and the sound fills the shop! Also, very easy to set up!!
Pros: Easy to Set Up, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
Would buy again
on January 9, 2023
Posted by: Msg
from Atlanta
Easy set up and great sound can't wait to add speakers and sub
Pros: Dolby Digital 5.1, Easy To Setup, Easy to use, Versatile, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
3
Can't tell difference from original Beam.
on January 9, 2023
Posted by: Al
from Carrollton tx
My wife bought me the gen2 for xmas for the Atmos experience, I was super excited, but frankly I couldn't tell the difference. I'm very disappointed. I feel I'm going to need to spend more money to get additional equipment to get the effect I expected.
Pros: Easy To Setup, Easy to use
Cons: Poor Sound Quality
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com