Customer reviews from sonos.com
Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Average customer rating
4.4 out of 5
4.4
(1,721 Reviews)
Open Ratings Snapshot
Rating breakdown 1,721 reviews
5 Stars
1,217
4 Stars
229
3 Stars
138
2 Stars
79
1 Star
58
85%of customers recommend this product. 
(
1,424 out of 1,667
)
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Customer Reviews for Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Customer Rating
5 out of 5
5
Exceeded my expectations
on January 11, 2023
Posted by: TD
from Brooklyn, NY
I use the sound bar for watching live sports and Netflix and it works great. It's responsive and has great sound. I'm currently working on setting up Spotify with it.
Pros: Easy To Setup, Easy to use, Night Mode, Superior Sound, Versatile, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
3 out of 5
3
It's clear and undistorted but not as loud as in store.
on January 10, 2023
Posted by: Tony
from Calgary
We had hoped to use this product to help an older gentleman to be able to hear his tv better. And it does achieve this although we may need to add a speaker behind where he sits. The volume in the store though was much greater than we are able to achieve though. It's hooked up optically and the volume limiter is set to off.
Pros: Easy to Set Up, Expandable, Free Control Options
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Great product!!! Sounds awesome and is simple to use!!!
on January 10, 2023
Posted by: Bubba
from Ontario, CAN
Great product!!!
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4 out of 5
4
Sounds pretty good.
on January 10, 2023
Posted by: Ljarroyo
from Boston
I own two. One in the basement tv room the other in the main living room. It definitely improves the sound quality of the TV. Both LG Nano 65". Only drawback is the price. One could achieve similar or better sounds more economically. The app connection works fine. I can play music on either or both at the same time.
Pros: Easy To Setup, Easy to use, Versatile
Cons: Price
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Very impressed with Beam 2
on January 10, 2023
Posted by: Roger
from Sarasota Fl
I had the Sonos playbar that was hooked up with sub and rear speakers it sounded great. Changing to the Beam 2 took the sound to the next level. Very happy with the change
Written by a customer while visiting sonos.com
Customer Rating
4 out of 5
4
Good unit
on January 10, 2023
Posted by: Reddog
from Northern VA
Hooked to my Samsung flatscreen tv. TV speakers are in rear and terrible. Wanted a compact unit that would sit below the tv and have good clear sound. Was a little disappointed in the sound quality but it is very clear, the settup was quick and easy, and it works fine so no big deal. I watch tv so seldom I don't need a high end sound system. Just wanted to be able to stream video and be able to understand the dialog. No complaints about this unit.
Pros: Easy To Setup, Easy to use, Speech enhancement
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Love my Beam
on January 10, 2023
Posted by: Scott
from Frankfort, KY
Was having trouble with my stereo receiver - surround sound. Decided to buy the Beam Gen 2 for Christmas to replace it. Set up was very simple and easy. Sounds great. Sure glad I made that purchase and didn't invest in another receiver.
Pros: Dolby Digital 5.1, Easy To Setup, Easy to use, Night Mode, Superior Sound, Versatile, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4 out of 5
4
Good, but not as good as I had hoped
on January 10, 2023
Posted by: nberg
from Fresno, CA
The main reason I bought the Sonos Beam was because when I watch movies and TV shows on our television using the Vizio soundbar I previously had, I had a really hard time hearing the voices. I could hear music and background noises and special effect noises just fine but the voices were always subdued and difficult to hear. I would try to compensate by turning up the volume but that didn't really help and it irritated my wife who has sensitive hearing. One workaround was to wear bluetooth headphones or earbuds. If I did that, the voices were always nice and crisp and clear. But I wanted a solution where I wouldn't need headphones or earbuds. I had read that the Sonos delivered crisp audio so when the Beam -- which had good reviews -- went on sale, I bought it. Does it delivery crisp, clear voices? Well, sort of. I can definitely hear dialog better with this than I could with the Vizio sound bar but not as crisp and clear as it is with headphones or ear buds.
Pros: Easy To Setup, Easy to use
Cons: Dialog not as clear as it could be
I would recommend this to a friend!
Written by a customer while visiting sonos.com
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