Customer reviews from sonos.com
Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Average customer rating
4.4
(1,721 Reviews)
Rating breakdown 1,721 reviews
5 Stars
1,217
4 Stars
229
3 Stars
138
2 Stars
79
1 Star
58
85%of customers recommend this product.
(
1,424 out of
1,667)
Customer Reviews for Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Customer Rating
5
Wow! Absolute game changer.
on January 14, 2023
Posted by: Johnny Watanabe
from Nebraska
The game has forever been changed. Get you a speaker that's both smart and sounds amazing!
Pros: Easy To Setup, Easy to use, Superior Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4
Easy set up with clear sound
on January 13, 2023
Posted by: 1969paul
from Atlanta
Happy with the ARC connection vs my prior sound bar. A little disappointed with the time it takes to hear sound when the video starts to play sometimes. Maybe a software or firmware update could improve this.
Pros: Dolby Digital 5.1, Easy To Setup, Easy to use
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
Love the clarity.
on January 13, 2023
Posted by: DEB
from Canada
Using with TV in bedroom. Great sound.
Pros: Easy to Set Up, Superior Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
1
Disappointing
on January 13, 2023
Posted by: Jim
from Kelowna
I have tried the recommended fixes to eliminate the sound stuttering but have not been successful. I own other Sonos products and the are excellent but the Beam is very disappointing and I am to the point of disconnecting it .
Pros: Easy to Set Up, Wireless
Cons: Poor Sound Quality, Sound stuttering is a real problem
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
5
Beam + Ikea surround speakers = Xcellent
on January 12, 2023
Posted by: Tom
from Sarasota, FL
Breathtakingly simple to install, great sound. Beam is a fine speaker, and when you add surround speakers, you have great deep sound, with clarity, filling a room that isn't large, but 27 feet high. Two ways in which the product could be even simpler: Currently Sonos voice doesn't work with Spotify - this is a shame, as some of us have developed comprehensive playlists on that app, and we're not leaving it any time soon. Second, the instructions for setting up speakers through the phone app could be clearer. Also, linking the system to other apps, such as Audible or Spotify, should also be clearer. Sometimes when I switch to one of these apps the speakers no longer connect to the TV, and I have to reboot the router to get it all reconnected. Also, there's no tweaking for treble and bass or sound shapes, other than two quick tools that promote voice and quieter sounds. Other than that, fine product.
Pros: Easy to use, Speech enhancement, Superior Sound, Wireless Surround Sound
Cons: Difficult To Setup
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
Sounds great!
on January 12, 2023
Posted by: MD
from Austin
First , my play base stopped connecting via blue tooth. I had it for a few years. Sonos replaced it , free of charge, with the Beam. How great is that? The Beam connected with my bass and play one's without difficulty. Sounds great and I can control the volume verbally. Thanks SONOS!
Pros: Dolby Digital 5.1, Easy To Setup, Easy to use, Night Mode, Speech enhancement, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
Perfect!
on January 12, 2023
Posted by: Larry D
from Venice, FL
This was the answer to my prayers! Space limitations dictated the Beam rather than the Arc to be the soundbar for our new television. We added the smaller subwoofer and WOW! Clarity of dialogue and depth of sound is terrific! And having Alexa built in means that the beam is making music and playing pod casts on demand. Essential entertainment!
Pros: Dolby Digital 5.1, Easy To Setup, Easy to use, Speech enhancement, Superior Sound, Versatile, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
2
Returned
on January 12, 2023
Posted by: Char
from Arizona
Purchased for living room tv, did not get the clear voices we wanted. No adjustments
Pros: Easy To Setup
Cons: Poor Sound Quality
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com