Customer reviews from sonos.com
Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Average customer rating
4.4 out of 5
4.4
(1,721 Reviews)
Open Ratings Snapshot
Rating breakdown 1,721 reviews
5 Stars
1,217
4 Stars
229
3 Stars
138
2 Stars
79
1 Star
58
85%of customers recommend this product. 
(
1,424 out of 1,667
)
Best Buy Privacy Policy
Customer Reviews for Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Customer Rating
4 out of 5
4
Nice upgrade from the Gen1 Beam
on January 16, 2023
Posted by: Digi02
from Baltimore, MD
I was looking to add another sound bar to my house, already had a Beam gen.1 in the living room. After a ton of research and comparison shopping I settled on the Beam Gen 2. I really enjoy the eARC, Atmos functionality, and design. I paired the Gen 2 with two ones into surround sound setup, and it's amazing and so easy to setup. Next up a sub.
Pros: Easy To Setup, Easy to use, Speech enhancement, Wireless Surround Sound
Cons: Price
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
excellent
on January 16, 2023
Posted by: runner
from Kansas City
excellent quality....it answers my problem........thanks
Pros: Dolby Digital 5.1, Easy To Setup, Easy to use, Speech enhancement, Superior Sound, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
3 out of 5
3
Nothing to write home about!
on January 16, 2023
Posted by: Elevation5k
from Prescott AZ
I thought it would sound much better. It doesn't have that theater experience at all. My previous soundbar from Sony was 100x better.
Pros: None of the above
Cons: Poor Sound Quality
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
3 out of 5
3
Problem with volume using tv remote
on January 15, 2023
Posted by: Kibs
from Boulder
Continuing problem controlling volume with tv remote.
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Love the Beam
on January 15, 2023
Posted by: Mike
from Plymouth MA
Easy to set it up, tied it to my I phone witch was simple. Great sound and couldn't be happier. Next step is to buy sone wireless speakers and add to more rooms.
Pros: Easy To Setup, Speech enhancement
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
3 out of 5
3
I really wanted to like it, but sadly unimpressed, returned
on January 15, 2023
Posted by: Matthew
from Pensacola
Purchased for my dad, simply to improve dialog for movies. Utilized in a fairly small living room. Performed room equalizing procedure. We didn't think the sound was particularly clear, especially with the vocal range. Controllable EQ settings are terrible with only bass and treble. Unit doesn't get very loud. Overall disappointed.
Cons: Poor Sound Quality
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
1 out of 5
1
Not worth the money
on January 14, 2023
Posted by: Boon
from Vermont
This was a gift so I shouldn't complain but it doesn't sound any better than my 2 year old sound bar that was a fraction of the cost.
Cons: Difficult To Setup, Poor Sound Quality
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Love ours
on January 14, 2023
Posted by: Mike and Anita
from East Coast
We received one soundbar for a gift and used it not only for music but especially for our television sound. Enjoyed the change so much that we purchased another one for our beach home. Such a great difference. Can't imagine ever going back to the original television audio. Love it !
Pros: Easy To Setup, Easy to use, Speech enhancement, Superior Sound, Versatile
I would recommend this to a friend!
Written by a customer while visiting sonos.com
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