Customer reviews from sonos.com
Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Average customer rating
4.4 out of 5
4.4
(1,721 Reviews)
Open Ratings Snapshot
Rating breakdown 1,721 reviews
5 Stars
1,217
4 Stars
229
3 Stars
138
2 Stars
79
1 Star
58
85%of customers recommend this product. 
(
1,424 out of 1,667
)
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Customer Reviews for Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Customer Rating
5 out of 5
5
I would purchase again
on January 18, 2023
Posted by: Pgadreamer
from Fort Walton Beach, Fl
Listened to it while watching Top Gun Movie. Thoroughly enjoyed how it enhanced the my watching experience. Easy to set up through the app. Plan on purchasing to more speakers and base in the near future.
Pros: Easy To Setup, Easy to use, Superior Sound, Versatile, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Great all around!
on January 17, 2023
Posted by: Faith
from Ohio
I have been thru several sound bars looking for the best one. I bought a Sony that was okay and moved it too my children's tv after I purchased the Sonos to try on my tv. I love the sound quality on audio and music! it is Top Notch! You will eventually wish you had a sub woofer- that I have been told you can easily add afterwards. But in the mean time (as I have no more money to spend, I have children) The Sonos Beam as a stand alone without a subwoofer outperforms the Sony with a sub for clarity and great overall depth of sound. I would highly recommend it! Set up was easier than any other sound bar I have purchased and paired with my Sony Tv really well. Other sound bars I tried (samsung and LG) did Not pair with my Sony and geek squad took them back and gave me the Sony sound bar that worked with the Sony tv. Morale of the story is that you need to either buy the same name brand sound bar as your tv to get it to work or by a SONOS!
Pros: Easy to use, Speech enhancement, Superior Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Impressive Sound
on January 17, 2023
Posted by: Mr.G.Richard
from Long Island City, NY
I am very impressed with the sound quality of the Beam(2nd Gen). I recently downgraded from The Arc to Beam. I was worried how well the sound quality would match. The Beam(Gen2) exceeded my expectations. I would highly recommend this product especially if living in a small apartment in NYC. Sonos keep up the great work!
Pros: Dolby Digital 5.1, Easy To Setup, Easy to use, Night Mode, Speech enhancement, Superior Sound, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Unbelievable sound
on January 17, 2023
Posted by: Skullman
from Martinez CA
Replaced my old soundbar with the beam, halve the size and twice the sound, the Sub is a must...not the mini!
Pros: Easy To Setup, Easy to use, Night Mode, Speech enhancement, Superior Sound, Versatile, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
2 out of 5
2
Make sure it works with your tv
on January 17, 2023
Posted by: Mike
from Orlando, FL
The sound cuts out intermittently for 2-3 seconds at a time. I spent time with customer support when I first installed. Then worked though forums trying to find a solution. I'm sure there are lots of reviews where others have had this issue. It is likely a specific age/model of your tv but there are no warnings to tell you which tvs don't work. Sound is really good, but test before you get rid of packaging, receipts, or your old sound bar.
Pros: Dolby Digital 5.1, Wireless Surround Sound
Cons: Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
4 out of 5
4
Love the sound, hard to setup
on January 17, 2023
Posted by: EC
from South Carolina
Now that it is set up I love it and it completely changes listening to music and TV! The setup though is very difficult both on the app side and having to do a hard reset on the beam. Also, the volume button is glitchy if you use an Apple TV.
Pros: Speech enhancement, Superior Sound
Cons: Difficult To Setup
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Good sound
on January 16, 2023
Posted by: Poppy
from Ontario Ca
Not high end but not that expensive either Makes my tv sound great
Pros: Easy to Set Up, Streams All My Music, and More
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Yes
on January 16, 2023
Posted by: Ziffel
from Austin texas
In my family room great sound
Pros: Dolby Digital 5.1, Easy To Setup, Easy to use, Night Mode, Speech enhancement, Superior Sound, Versatile, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
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