Customer reviews from sonos.com
Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Average customer rating
4.4 out of 5
4.4
(1,721 Reviews)
Open Ratings Snapshot
Rating breakdown 1,721 reviews
5 Stars
1,217
4 Stars
229
3 Stars
138
2 Stars
79
1 Star
58
85%of customers recommend this product. 
(
1,424 out of 1,667
)
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Customer Reviews for Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Customer Rating
5 out of 5
5
A big upgrade from Playbase
on January 21, 2023
Posted by: Jeff the sound guy
from St Louis MO
We switched to a Beam (gen2) from our Playbase and what a difference in sound. We use it in our home theater set up. The HDMI eARC connection is a significant upgrade over the optical we had on the Playbase. We had a lot of sound cutting out on our Playbase and losing sound connection when we switched streaming services. We have a Samsung Smart Tv with an HDMI arc connection (not eARC ) but the Dolby Digital Plus 5.1 Atmos sounds amazing with full 360 theatrical sound. We've had no issues with the sound cutting out and switching between streaming services. We cannot however use our Apple TV because our Samsung TV uses HDMI arc and not HDMI eARC but playing the sound through our 2019 Samsung TV works perfectly. The Beam (gen2) has been the perfect addition to our system. We use an EERO mesh WiFi system in the house.
Pros: Dolby Digital 5.1, Easy To Setup, Easy to use, Speech enhancement, Superior Sound, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4 out of 5
4
Not as loud as I thought it would be.
on January 20, 2023
Posted by: Only as big deal as you make it
from PCB FL
For TV.
Pros: Easy To Setup, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Great Sound
on January 20, 2023
Posted by: Bert
from Queens, NY
I love the Beam. I live in an apartment so didn't need a very big soundbar, the Beam delivers great sound along with the Mini Subwoofer which delivers so much bass watching movies and listening to mucis from my soundbar is exceptional. Very happy with my purchase.
Pros: Easy to use, Superior Sound, Wireless Surround Sound
Cons: None
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Game Changer
on January 20, 2023
Posted by: WASH69
from Pensacola, FL
I've wanted one for some time now and I am very pleased with how it well it works. Easily integrated and low profile. The sound is great and makes for a great listening and viewing experience. I love this product!
Pros: Dolby Digital 5.1, Easy To Setup, Easy to use, Low Profile, Night Mode, Speech enhancement, Superior Sound, Versatile, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Extremely happy with my Beam
on January 19, 2023
Posted by: Bert
from Cincinnati
I love that I now have 3 zones and can fill the entire house with music. The bonus is that I can turn the TV down in the living room where I have no external speakers and watch a movie with the sound coming from my Sonos ceiling speakers which is theater quality! My Beam is connected to my 72" downstairs which is phenomenal!
Pros: Dolby Digital 5.1, Easy To Setup, Easy to use, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
3 out of 5
3
Has no base sound
on January 19, 2023
Posted by: Colleen
from Minot ND
It was an easy setup for sure. Not sure if we have something set wrong but the sound is not as good as we were hoping. The base sound is weak. We want to use it to enhance our TV sound, but just not there.
Pros: Easy To Setup, Easy to use, Wireless Surround Sound
Cons: Poor Sound Quality
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Awesome Quality!
on January 19, 2023
Posted by: Ben-JAMIN
from Sacramento
I bought this for my spacious apartment and it made a huge difference with sound. The clarity is so good I feel like I hear sounds coming from outside when I watch tv! A great investment for years to come!
Pros: Dolby Digital 5.1, Easy To Setup, Easy to use, Superior Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
I love this product
on January 18, 2023
Posted by: Beemer
from Meadville Pa
First thing I did was played one of my favorite games of all time on it which has amazing sound. Sounded amazing.
Pros: Easy To Setup, Easy to use, Speech enhancement, Superior Sound, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
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