Customer reviews from sonos.com
Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Average customer rating
4.4
(1,721 Reviews)
Rating breakdown 1,721 reviews
5 Stars
1,217
4 Stars
229
3 Stars
138
2 Stars
79
1 Star
58
85%of customers recommend this product.
(
1,424 out of
1,667)
Customer Reviews for Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Customer Rating
5
Great
on January 25, 2023
Posted by: toad
from Fergus Falls Mn.
This is a fantastic soundbar. Voices are clear, It just sounds great!
Pros: Easy To Setup, Easy to use, Superior Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
I love it!
on January 24, 2023
Posted by: Eddie
from Kissimmee fl
I love the sound. It was really easy to set it up. Highly recommend it.
Pros: Dolby Digital 5.1, Easy To Setup, Easy to use, Night Mode, Speech enhancement, Superior Sound, Versatile, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
3
Sounds wonderful between disconnects
on January 24, 2023
Posted by: zenwalrus
from Huxley, IA
My beam is connected to my Apple TV 4K and TV via ARC. Setup was a little unintuitive, and once it was going it was great. Since then, on two different occasions I get silence and the Sonos app asks if I want to connect to the TV. After 5 minutes I am getting music though Apple Music but all television is silent. Restarting, unplugging cables has no effect. After messing with Apple TV settings I finally get sound. Then it repeats randomly about a week later. I was 30th in line to chat with customer service, got an agent and was promptly disconnected with them after they got my information. My Arc, on the other hand instantly connected and has had zero issues with fantastic sound and presence. Yin and Yang I suppose. My This is my Sonos story.
Pros: Dolby Digital 5.1, Doubt Atmos, Superior Sound
Cons: Difficult To Setup, Difficult to Use, Disconnects often., Unreliable
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
1
Not impressed
on January 24, 2023
Posted by: David
from Vancouver
It is far away from the quality of set of surround 3D sound speakers. Perhaps it is god to enhance the TV speakers. Definitely I cannot hear ATMOS efect, not even much surround. It gives more basses then my TV and enhance conversation - that is all. If anyone wants real surround sound must buy 5+ speakers and good receiver.
Pros: Speech enhancement
Cons: Difficult To Setup, Poor Sound Quality
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
4
Yes I like sonos
on January 22, 2023
Posted by: Phil
from Florida
I wear hearing aids and am able hear voices over loud background music.
Pros: Easy to use, Speech enhancement
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
A powerful sound bar that goes well with other Sonos product
on January 22, 2023
Posted by: Joe the Fearless
from Sandy, UT
Outstanding sound, especially with the other two sonos moves that I purchased a few weeks ago. Having the ability to position your surround sound precisely where you want. It is truly a unique experience that must be enjoyed. I wholeheartedly recommend Asua Sonos system (if you have the means, of course). There is no doubt your ears, provided you stay within the healthy listening ranges, will thank you.
Pros: Easy To Setup, Easy to use, Superior Sound, Versatile, Wireless Surround Sound
Cons: Expensive
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
I would definitely buy again!
on January 22, 2023
Posted by: Mike
from Louisiana
Easy set up and control with tv remote. Sound is much deeper than tv speakers! Do have trouble with volume differences while streaming on youtube and youtube tv (I think this is a youtube issue)!
Pros: Easy To Setup, Easy to use, Speech enhancement, Superior Sound, Versatile
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
Awesome product!
on January 21, 2023
Posted by: Dan
from Holbrook, NY
Sounds great, easy setup
Pros: Dolby Digital 5.1, Easy To Setup, Easy to use, Superior Sound, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com