Customer reviews from sonos.com
Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Average customer rating
4.4
(1,721 Reviews)
Rating breakdown 1,721 reviews
5 Stars
1,217
4 Stars
229
3 Stars
138
2 Stars
79
1 Star
58
85%of customers recommend this product.
(
1,424 out of
1,667)
Customer Reviews for Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Customer Rating
4
Sounds Great But Not Loud Enough
on February 9, 2023
Posted by: Paul
from Middletown, NY
I use the Sonos Beam in my small living room on my TV, watching movies and playing video games. It sounds great! But when I want to listen to music, it does not get nearly as loud as it should. My panasonic speakerbar from 10 years ago was so much louder than this. This Beam should be able to go twice as loud as it can now.
Pros: Dolby Digital 5.1, Wireless Surround Sound
Cons: Not Loud Enough
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
5
Amazing clarity and realistic sound
on February 9, 2023
Posted by: Linc
from Brossard, Quebec
Use the Beam for watching regular TV like sit coms and news. My main use is to watch movies especially those with Dolby Atmos. The realistic clarity fooled me. During one of the movies I heard a knock at my front door , only to hear the knock again while opening the door. I realized it was the sound from the Beam. Graet listening
Pros: Easy to Set Up, Expandable, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
Easy set up.
on February 9, 2023
Posted by: Tom
from Chico, cA
Brings realistic Hi Fidelity sound to my television. The Alexa enabled feature allows for hearing the news or music channels just by asking. Can't wait to add a wireless subwoofer to my set up.
Pros: Dolby Digital 5.1, Easy To Setup, Speech enhancement, Superior Sound, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
1
Terrible product, terrible support
on February 8, 2023
Posted by: Tony
from Princeton, NJ
Set up fine with new LG TV. Cuts out after an hour or two and TV reverts to internal speaker. Spent hours trying to find info and help. Sonos support is useless. Terrible product, terrible support. Steer clear of this company.
Cons: Difficult To Setup, Difficult to Use, Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
5
Great sound.
on February 8, 2023
Posted by: Jeffgjc
from Florida
Originally wanted to have this linked to TV in bedroom but seems the TV is too old. However I am very happy with the result for link to my Arc in living room. Sound is great app is not intuitive.
Pros: Dolby Digital 5.1, Speech enhancement, Superior Sound, Wireless Surround Sound
Cons: Difficult To Setup
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
Yes
on February 7, 2023
Posted by: Mike
from Simsbury, CT
Acting as an addition to other sonos speakers as well as a TV speaker is great! Outstanding service help to install! Michael
Pros: Easy to use, Speech enhancement, Superior Sound
Cons: Difficult To Setup
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
3
Why would I have to?
on February 7, 2023
Posted by: Ralph
from Southampton, NY
It sounds ok. Nothing special. I find having to use my phone to control it a real pain. I cannot figure out how to turn it off.
Pros: None of the above.
Cons: Difficult to Use
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
2
I Would Not Buy This Again
on February 7, 2023
Posted by: Bill
from St. Augustine, FL
This is my first Sonos product. Getting the app to work on iPhone with the Beam G2 Is painfully difficult. After numerous unsuccessful troubleshooting suggestions, it asked that I split my primary Wifi channel to separate 2.4 and 5 Gig networks. The other 34 devices in my house aren't that particular and easily connect to the appropriate network. I expected more from Sonos. They really need to update this app. While the sound is quite good, the $429 Beam G2 really needs a $429 bass mini. Not such a good deal anymore when you need to spend north of $850 to get the sound I thought I was getting for $429.
Pros: Dolby Digital 5.1
Cons: Difficult To Setup
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com