Customer reviews from sonos.com
Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Average customer rating
4.4
(1,721 Reviews)
Rating breakdown 1,721 reviews
5 Stars
1,217
4 Stars
229
3 Stars
138
2 Stars
79
1 Star
58
85%of customers recommend this product.
(
1,424 out of
1,667)
Customer Reviews for Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Customer Rating
4
Beam review
on February 17, 2023
Posted by: Termite
from Elberfeld indiana
Love my new beam gen 2 but I can't get the app on my phone to work. Suggestions?
Pros: Easy To Setup, Easy to use, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
Great soundbar
on February 17, 2023
Posted by: Al
from Illinois
Very impressed with this soundbar! Setup was very quick and easy. Sound quality is excellent. Highly recommend.
Pros: Dolby Digital 5.1, Easy To Setup, Easy to use
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
1
No
on February 16, 2023
Posted by: Got Science
from Rancho Mission Viejo
The sound is good until I couldn't get any sound. The Sonos had been working fine for a week or so and when I turned the TV on there was no sound. I tried all the remote volumes up and down, even on the app and no sound. Tried muting and unmuting no sound. I turned on an off the cable box, TV and Sonos and still no sound.
Pros: Speech enhancement, Superior Sound
Cons: Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
3
Way too hard to setup
on February 15, 2023
Posted by: me
from Lafayette, CA
This product like all Sonos systems I have is way to hard to setup. It requires an internet connection and a complex setup which does not work first time. After an hour on the phone with a very patient tech we got it working but I hate to think what happens when some internet glitch makes me have to do it again. Its just a speaker for a TV, you should be able to plug it in and it works. It does not need an internet enabled setup program!!!!
Cons: Difficult To Setup
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
5
Theater quality sound!
on February 15, 2023
Posted by: AC
from Chicago, IL
I was evaluating this product against a different system. During the evaluation I left the room for a moment and then heard an accident on the road outside my home. I went to the window to see what had happened and couldn't believe it, there was no accident. The sound I heard was coming from the beam. I literally could not tell the difference between a traffic accident outside my home and one playing through the speaker. That was the end of the evaluation.
Pros: Superior Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
Beam Sound Bar Gen 2
on February 15, 2023
Posted by: Tim
from Oceanside CA
Best sound bar I have purchased. Voices vert clear. The phone app could use some serious improvement. Not user friendly so U can get the most out of the product. Would buy again not cheap but worth it.
Pros: Dolby Digital 5.1, Easy To Setup, Superior Sound, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
Great sound and easy setup
on February 14, 2023
Posted by: Bobby
from Edmonton
Sound and easy setup
Pros: Easy to Set Up, Expandable, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
awesome sound
on February 13, 2023
Posted by: Berbyq
from Hamilton, Ontario
I had a soundbar but noticed that I was missing some dialogue and was I ever right! I was amazed at how a relatively small sound device could sound so good right out of the box; even better after adjusting the settings. The room sounds are so much fuller now with good (not boomy) bass.
Pros: Easy to Set Up, Superior Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com