Customer reviews from sonos.com
Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Average customer rating
4.4 out of 5
4.4
(1,721 Reviews)
Open Ratings Snapshot
Rating breakdown 1,721 reviews
5 Stars
1,217
4 Stars
229
3 Stars
138
2 Stars
79
1 Star
58
85%of customers recommend this product. 
(
1,424 out of 1,667
)
Best Buy Privacy Policy
Customer Reviews for Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Customer Rating
5 out of 5
5
Unbelievable Sound
on February 19, 2023
Posted by: Bigwind
from Hudson Florida
My Tv has produced magnificent surround sound quality that I never heard before. I purchase a new Samsung 77" TV and between the picture and surround sound quality I may never go to the movies again
Pros: Superior Sound, Wireless Surround Sound
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Great sound easy to install
on February 19, 2023
Posted by: Kevin M
from Albuquerque NM
Used as sound bar for LG OLED tv. Also used in conjunction with two other Sonos One SL when playing music streamed from various sources. Whether on tv or playing music all Sonos products sound incredible.
Pros: Dolby Digital 5.1, Easy To Setup, Easy to use, Superior Sound, Versatile, Wireless Surround Sound
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
AWESOME
on February 19, 2023
Posted by: PZYYZ
from Toronto
Beam (2) is great product! Sound quality is amazing! At first, I was disappointed as the sound was just ok, until I figured out I had to change sound quality on my TV provider. Now it is typical awesome sonos product! So happy!
Pros: Dolby Digital 5.1, Superior Sound, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Sound Divine
on February 19, 2023
Posted by: Tumper
from Rochester NY
Adds such great depth to the TV. Great!
Pros: Easy to use, Superior Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
3 out of 5
3
Difficult to set up and keep active
on February 19, 2023
Posted by: Rain
from Holt, mo
Happy with sound. But, can't keep voice activation on. Also, no remote and I'm not a person that has my phone readily available to control volume.
Pros: Wireless Surround Sound
Cons: Difficult To Setup, Difficult to Use
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
4 out of 5
4
I would buy again maybe
on February 19, 2023
Posted by: Babs
from Oklahoma City
I bought a beam 2 to replace a 12 year old Sony surround sound system. The sonos doesn't get 5 stars because we can't keep it working. It's very frustrating that we can't turn the tv off at night or even change channels without then having to turn off and on all the settings trying to find the one that will make the bar work again.
Pros: Dolby Digital 5.1, Superior Sound
Cons: Unreliable
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
1 out of 5
1
Had to go back
on February 18, 2023
Posted by: Jim
from Kansas City
Sounded great. But...Then began pounding chopping sounds. Found out it was a common issue. Had to return.
Pros: Easy To Setup
Cons: Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
3 out of 5
3
Going to return it.
on February 18, 2023
Posted by: Vic
from Vancouver, BC
I bought it for Hisense U88H TV. After a PROPER setup (HDMI ARC) neither me or my friends can't hear any sound improvement over TV speakers. Yes, its nice soundbar, easy to set up, has a lot of options, but whats the point to keep it if i cant hear any improvement compare to the sounf from TV speakers. Thats why im going tovreturn it to the store. Sorry, guys!
Written by a customer while visiting sonos.com
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