Customer reviews from sonos.com
Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Average customer rating
4.4 out of 5
4.4
(1,721 Reviews)
Open Ratings Snapshot
Rating breakdown 1,721 reviews
5 Stars
1,217
4 Stars
229
3 Stars
138
2 Stars
79
1 Star
58
85%of customers recommend this product. 
(
1,424 out of 1,667
)
Best Buy Privacy Policy
Customer Reviews for Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Customer Rating
5 out of 5
5
Top Notch Sound!
on February 22, 2023
Posted by: Hal2150
from Duluth, MN
This is a game changer for a guy that only listened to tv with built in speakers. Sounds great for tv and, of course, with music. Set up was a breeze! Buy a Beam.
Pros: Dolby Digital 5.1, Easy To Setup, Easy to use, Speech enhancement, Superior Sound, Versatile, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
My ears have been opened!
on February 21, 2023
Posted by: Gary
from El Dorado Hills, Ca
I bought a brand new TV and watched it for a few days. Loved the new picture and thought the sound was good. I decided to add the Beam (Gen 2) to it and it took my experience to a new level. I was amazed what a difference it made. Sonos opened up a world.....really tempted to add the surround speakers now!!
Pros: Dolby Digital 5.1, Easy To Setup, Easy to use, Speech enhancement, Superior Sound, Versatile, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Great product I love the new technology.
on February 21, 2023
Posted by: Tom
from St Loius
Great product I have never used a sound bar before, but I am a believer. A great starting point for someone that has been using a audio receiver and hardwired speakers.
Pros: Superior Sound
Cons: Rather pricey
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Measurable Improvement in voice/conversation clarity
on February 21, 2023
Posted by: HBof FMFl
from Florida
I use the beam for watching DVD movies. My original Sony sound bar and wolfer was loud, but speech was poor quality. The Sonus Beam provides distinctly more clear, understandable voice/speech.
Pros: Easy to use, Speech enhancement
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4 out of 5
4
Sound is great but keeps losing connection to the TV
on February 20, 2023
Posted by: Davidki
from Nashville Tn.
We love the Sonos Beam but, we have had it about 3 weeks and it keeps losing connection with the TV, It seems that about every 3 days I have to unplug the HDMI cable from the TV and re insert it to get sound and that is very frustraiting. Have spoken with Tech support but it seems to keep happening.
Pros: Expandable, Streams All My Music, and More, Superior Sound, Wireless
Cons: Keeps Losing HDMI connection to TV
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
2 out of 5
2
No
on February 20, 2023
Posted by: Bob the runner
from Minneapolis
Connected by optical to Samsung TV. Sound is great but I can not get my remote controls to work for the sound function (increase/decrease volume nor mute). Looking to return Beam Gen2.
Pros: Dolby Digital 5.1, Speech enhancement, Superior Sound
Cons: Difficult To Setup, Difficult to Use
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Excellent
on February 20, 2023
Posted by: Johnny Bee
from Mobile, Al
Easy set up. Awesome sound! Going to buy more speakers from Sonos.
Pros: Easy To Setup, Easy to use, Superior Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Yes the sound is amazing. Movies are lifelike and the music
on February 19, 2023
Posted by: Alaskan Assassin
from Ashburnham, Ma
Music and movies in the Mancave
Pros: Dolby Digital 5.1, Easy To Setup, Superior Sound, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
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