Customer reviews from sonos.com
Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Average customer rating
4.4 out of 5
4.4
(1,721 Reviews)
Open Ratings Snapshot
Rating breakdown 1,721 reviews
5 Stars
1,217
4 Stars
229
3 Stars
138
2 Stars
79
1 Star
58
85%of customers recommend this product. 
(
1,424 out of 1,667
)
Best Buy Privacy Policy
Customer Reviews for Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Customer Rating
5 out of 5
5
Really improved the sound
on May 9, 2024
Posted by: Stew
from Atlanta Georgia
Verified Purchase:Yes
Really improved the sound over my 3 yr old soundbar Dolby really works. Knocks it out of the park when I hooked up the Sub Mini and was astounding when I just touched the top of my One Sl 's and they came on. Sonos has been the best entertainment purchase I have made in a long time.
Pros: Dolby Digital 5.1, Easy To Setup, Easy to use, Speech enhancement, Superior Sound, Versatile, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
1 out of 5
1
Could not pair with I phone to have remote control
on May 9, 2024
Posted by: Chuck 27
from Jacksonville Fl
Verified Purchase:Yes
Was not able to pair eith I phone to download remote. Instructions referred to a number on the soundbar. Gave up after two hours and returned it
Cons: Difficult To Setup
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
1 out of 5
1
NO
on May 9, 2024
Posted by: Felix
from Coldwater MI
Verified Purchase:Yes
To complex
Pros: None
Cons: Difficult to Use, I could of saved $500 very disappointed, I could of used my 10 year old system, It just not that good of a experience, To much money for what is received
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Amazing surround sound when accompanied by two back speakers
on May 9, 2024
Posted by: Chilivic
from Southport, NC
Verified Purchase:Yes
My brother had mentioned that the beam sound bar when accompanied by two symphonic IKEA Sonos back speakers provides amazing surround sound for movies and sports
Pros: Dolby Digital 5.1, Easy To Setup, Easy to use, Speech enhancement, Superior Sound, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Great sound quality
on May 8, 2024
Posted by: BSR
from Ft Worth. TX
Verified Purchase:Yes
The sound quality is great
Pros: Easy To Setup, Easy to use, Superior Sound, Wireless Surround Sound
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Impressed with SONOS products.
on May 8, 2024
Posted by: Engineer
from Norfolk VA
Verified Purchase:Yes
Primary audio devise for my new Samsung 55" S95D smart TV. Brought the SONOS Beam over the Samsung soundbar of equal price. Included sub-woofer and 5 channels versus 3 channels made good sense. Sounds great.
Pros: Dolby Digital 5.1, Easy To Setup, Superior Sound
Cons: None
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4 out of 5
4
Decent sound. Bad on-screen graphics.
on May 8, 2024
Posted by: Don
from Springfield Illinois
Verified Purchase:Yes
It's an upgrade to TV sound. The volume change graphic serves no purpose other than to obscure part of the screen.
Pros: Speech enhancement
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
2 out of 5
2
Sonos Beam Gen2 Lost & Found
on May 7, 2024
Posted by: Golf guy
from Daytona Beach
Verified Purchase:Yes
1. Puts out decent sound. 2. If you use it to watch a lot of movies and TV shows and you don't squeeze in some music time from your iPhone/Android, it gets lost. I have to repeat the lost and found process just to get it hooked up again. I spent 45 minutes on the phone with Crutchfield. We did get it set up. But if you don't use it every day, apparently it has to be reset. Unless you hardwire these babies with ethernet cable you'll be doing a lot of resetting.. Oh, did I mention that the Wi-Fi gateway is less than 6 feet from the Sonos.
Pros: Speech enhancement
Cons: Difficult To Setup, Difficult to Use, Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
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