Customer reviews from sonos.com
Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Average customer rating
4.4
(1,721 Reviews)
Rating breakdown 1,721 reviews
5 Stars
1,217
4 Stars
229
3 Stars
138
2 Stars
79
1 Star
58
85%of customers recommend this product.
(
1,424 out of
1,667)
Customer Reviews for Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Customer Rating
4
helps with dialog
on March 1, 2023
Posted by: bo
from lumberton nj
IM using the arc just for basic viewing to help with dialog. Sound is clear and plenty of bass but I dont hear any kind of separation or surround. Nice for music and just to beef up TV sound. Doesnt take the place of a separate home theater system but fine for what IM using it for
Pros: Easy To Setup, Speech enhancement, Versatile
Cons: no separation or surround sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4
Better sound
on February 28, 2023
Posted by: Bozo
from Knoxville TN
The sound is better than with the Bose unit we used for 8 years. However, it has not been as beneficial to me as it has for my wife. I wear hearing aids and dialogue is difficult to understand. The Sonos Beam has made dialogue somewhat more clear, and between it and CC I don't have to ask "What'd he say"? quite as often.
Pros: Speech enhancement
Cons: Difficult To Setup
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4
Excellent, immersive sound - don't expect full surround soun
on February 28, 2023
Posted by: DC Ham
from San Diego, CA
I love this soundbar. It's compact and fits in the space we have under the TV. We don't have a huge family room so it fills it with sound superbly. The bass level is ok, not great (get a woofer for that). It's easy to set up with the app. The Dolby Atmos sound is expansive, bit don't expect it to feel like sitting surround sound or coming from the ceiling. My biggest complaints that would keep this from being 5 stars are the it doesn't do Arc (needs eArc) for Atmos from the TV (can use optical for Dolby digital), and that the TruPlay calibration doesn't work with Android. Hopefully they fix that soon. Otherwise, it sounds great!
Pros: Easy To Setup, Night Mode, Speech enhancement, Superior Sound, Wireless Surround Sound
Cons: Doesn't work with arc (only eArc), TruPlay doesn't work with Android
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
Great product
on February 27, 2023
Posted by: Mark
from Debary Florida
I've installed these products with a company I previously worked at and just couldn't get over the quality of the sound. Adverb I was ready to upgrade my own system, I looked at the other quality systems but I couldn't find one like Sonos. I had to buy it.
Pros: Dolby Digital 5.1, Easy To Setup, Easy to use, Superior Sound, Versatile, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4
Really warm, pleasing sound
on February 27, 2023
Posted by: DJ
from OTTAWA
TV and music.
Pros: Easy to Set Up, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
Simple and clean appearance
on February 27, 2023
Posted by: Tommy
from Bloomington, IL
So easy to use and set up. Gives a clean appearance without wires all over the place. We love how simple it is to link to apps and play your favorite music within minutes. The sound is fantastic!
Pros: Easy To Setup, Easy to use, Superior Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
So easy to set up
on February 27, 2023
Posted by: Boon
from Indiana
Bought this along with my new TV. The TV is a Samsung and all I had to do was plug in the Beam to the outlet and then plug the HDMI into the TV. The compatibility was so good that the TV did the rest. It made the Beam my default sound system. Next step is to get the surround sound added. That will be next paycheck. Really like the sound options.
Pros: Dolby Digital 5.1, Easy To Setup, Easy to use, Speech enhancement, Superior Sound, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4
Great sound and versatile !
on February 26, 2023
Posted by: Jim
from Mechanicsburg, PA
The Bean (gen 2 ) sound bar has great sound, compact under the TV, and versatile in that sound level can be controlled by tv remote, iPhone, iPad, and laptop computer. Also it can play music from any of those devices plus play the tv sound. Disagreed with easy set up and operation. Sonos should provide more instruction/direction on set up, connections and how the app can be set up.
Pros: Speech enhancement, Superior Sound, Versatile
Cons: Difficult To Setup, Difficult to Use, Poor instructions and on line support.
I would recommend this to a friend!
Written by a customer while visiting sonos.com