Customer reviews from sonos.com
Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Average customer rating
4.4 out of 5
4.4
(1,721 Reviews)
Open Ratings Snapshot
Rating breakdown 1,721 reviews
5 Stars
1,217
4 Stars
229
3 Stars
138
2 Stars
79
1 Star
58
85%of customers recommend this product. 
(
1,424 out of 1,667
)
Best Buy Privacy Policy
Customer Reviews for Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Customer Rating
4 out of 5
4
Definitely worth the monet
on March 2, 2023
Posted by: Wiz
from Odessa Florida
TV listening
Pros: Easy To Setup, Easy to use, Superior Sound, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Easy setup
on March 2, 2023
Posted by: Eric F.
from Melrose, NM
Sound is a great improvement over just the TV, and the setup is pretty painless. We're using it in a mid sized living room with an Amazon for stick. It's working well and volume control works through the fire stick.
Pros: Easy To Setup, Easy to use, Speech enhancement, Superior Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
This equipment is a game changer
on March 2, 2023
Posted by: ROBERT
from NJ
We just added this piece. First time adding a sound beam. Really transformed our new 65" TV
Pros: Easy to use, Speech enhancement, Superior Sound, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4 out of 5
4
I would buy another type speaker
on March 1, 2023
Posted by: Tin
from USA
Good product
Pros: Easy to use
Cons: Difficult To Setup
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Fantastic sound
on March 1, 2023
Posted by: Steve
from Winnipeg, Canada
The depth and richness of sound, as well as the feeling that certain sounds come from different directions or places, really enriches my enjoyment of TV and movies.
Pros: Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
This thing is great
on March 1, 2023
Posted by: Elkedart
from Bergen County
The sound is amazing, it's pretty easy to use. It's cool looking. I can literally just touch the top to play music I had a pro set it up for me with a new tv and then discovered it did all these great things!! Def recommend
Pros: Easy to use, Superior Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4 out of 5
4
Easy set up and great sound, only one issue so far.
on March 1, 2023
Posted by: klrmlr
from Carson City, NV
I set up the Beam (Gen 2) with my Two Sono's Ones to my LG 65" TV. EASY set up and great sound. One issue, every once and a while the sound 'dims' a great deal for a few seconds and then comes back. Can not figure this out. No it's not the 'Hey Sonos' or 'Alexa' voice command. Worked through trouble shooting that. I'm hopeing Sono's will help.
Pros: Dolby Digital 5.1, Easy To Setup, Easy to use, Night Mode, Speech enhancement, Superior Sound, Wireless Surround Sound
Cons: Sounds fades on and off., Unreliable
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
2 out of 5
2
Not an upgrade from the flat tv speakers
on March 1, 2023
Posted by: JT
from Rochester NY
Under most conditions, it sounds like a single mono tone speaker. Only one we are playing a full 4K very dynamic movie does the Beam kick in and work well with the Sonos sub
Cons: Poor Sound Quality
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
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