Customer reviews from sonos.com
Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Average customer rating
4.4 out of 5
4.4
(1,721 Reviews)
Open Ratings Snapshot
Rating breakdown 1,721 reviews
5 Stars
1,217
4 Stars
229
3 Stars
138
2 Stars
79
1 Star
58
85%of customers recommend this product. 
(
1,424 out of 1,667
)
Best Buy Privacy Policy
Customer Reviews for Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Customer Rating
5 out of 5
5
Buy it!
on March 9, 2023
Posted by: Shoe
from Florida
This sound-bar is wonderful! I would definitely recommend it to anyone who wants to hear the conversation in movies/shows without the background overpowering it.
Pros: Speech enhancement
Cons: Difficult To Setup
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Impressed
on March 9, 2023
Posted by: JC
from Chico
It wasn't as easy to install as the salesperson said but once I got it accomplished I'm very pleased with the sound. It's crisp and clear. This sound bar really helps people with slight hearing loss.
Pros: Easy to use, Speech enhancement, Superior Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Supremely Magnificent
on March 8, 2023
Posted by: LoneWolfe 63
from Rancho Cucamonga
The Sonos Arc & Beam are probably the two best sound entertainment devices I have purchased in a long time. The sound that comes from both, the arc and beam are tremendous. I've purchased a couple of Samsung sound bars in the past and the Sonos blows them out the water. I'm extremely impressed and excited to be experiencing the sound of the Sonos sound bars. I am a customer of Sonos for life.
Pros: Dolby Digital 5.1, Easy To Setup, Easy to use, Night Mode, Speech enhancement, Superior Sound, Versatile, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4 out of 5
4
Bought it for the TV, but use it for playing music
on March 7, 2023
Posted by: Jerry
from Connecticut
Sound= FANTASTIC Set-up= easy to set-up, but I could use more instruction than comes in the box.
Pros: Superior Sound, Versatile, Wireless Surround Sound
Cons: Difficult to interface with Alexa APP
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
1 out of 5
1
Never buy again
on March 7, 2023
Posted by: Maddy
from Port Saint Lucie Florida
Very disappointed. Expensive and did nothing for the sound in either room. 75 and 85 inch tv. Sounds the same as before I installed them
Cons: Poor Sound Quality
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Easy to install, works as advertised!
on March 6, 2023
Posted by: PDMGuy
from New Hampshire
Works with music and other SONOS speakers, Works with TV easily. Only complaint is the SONOS iPhone App which I have been using for years, requires frequent updates and the UI is not intuitive IMHO. However it does works despite being inconsistent.
Pros: Easy To Setup, Easy to use, Superior Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Perfect product to replace a complicated home theater!
on March 6, 2023
Posted by: Edu Salsa
from Palatine, Illinois
This soundbar has an excellent sound, incredible bass, a future design and fit perfectly in my living room. I bought a smart TV and I connected the soundbar to it..perfect combination! The price is a little high but actually worth it. I am thinking to add two surround speakers so I will have complete real home theater and I can enjoy movies, music, etc!
Pros: Easy To Setup, Easy to use, Speech enhancement, Superior Sound, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
3 out of 5
3
Not special
on March 5, 2023
Posted by: TLJUMPER
from AR
Quite disappointed with the sound. No comparison with my surround system in the great room. I didn't expect it to be as good as my other system but the Beam alone is hardly better than the TV sound.
Pros: Easy To Setup, Easy to use
Cons: Poor Sound Quality
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
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