Customer reviews from sonos.com
Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Average customer rating
4.4 out of 5
4.4
(1,721 Reviews)
Open Ratings Snapshot
Rating breakdown 1,721 reviews
5 Stars
1,217
4 Stars
229
3 Stars
138
2 Stars
79
1 Star
58
85%of customers recommend this product. 
(
1,424 out of 1,667
)
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Customer Reviews for Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Customer Rating
3 out of 5
3
Sound randomly stops working
on April 28, 2023
Posted by: HS
from Wisconsin
I use it for my TV and the sound has been randomly turning off in the middle of watching anything. I have to turn my TV off and on at least once a day. This is with all the troubleshooting and nothing going wrong on my end. Otherwise sound quality is good.
Pros: Superior Sound
Cons: Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
3 out of 5
3
Bass
on April 27, 2023
Posted by: Cap
from Rochester ny
There is so much bass at times I can't understand the words. I don't see where to adjust it. Denis
Pros: Easy To Setup
Cons: Poor Sound Quality
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Very satisfied
on April 27, 2023
Posted by: Surfer44
from Wilmington NC
Love the sound and function of my sound bar, would recommend.
Pros: Easy to use, Speech enhancement, Superior Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Yes
on April 25, 2023
Posted by: Ker
from Lutz fl
Sonos tab
Pros: Powerful Bass, Speech enhancement
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Great sound quality all around!
on April 22, 2023
Posted by: Gabrie42
from Fort Lee, NJ
We love how easy it was to use, but especially love the phenomenal sound quality! Its great for listening to music, watching a movie or playing video games!!
Pros: Dolby Digital 5.1, Easy To Setup, Easy to use, Superior Sound, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Sounds Great and a Breeze to Install
on April 21, 2023
Posted by: Dave
from Bucks County, PA
This product couldn't have been easier to set up, better than the ARC I bought 2 years ago. And sounds great!
Pros: Dolby Digital 5.1, Easy To Setup, Easy to use, Superior Sound, Versatile, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
I would pay again & recommend to anyone.
on April 20, 2023
Posted by: DJ Lazer
from Iowa
Easy to set up, Sounds GREAT, love the settings for vocals and the wifi hook up to tunes off my phone. much better than what I had before.
Pros: Dolby Digital 5.1, Easy To Setup, Easy to use, Speech enhancement, Superior Sound, Versatile, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Big improvement over TV speakers
on April 19, 2023
Posted by: Dr.D
from Canada
The sound bar is excellent and the so is the control software. I have a Samsung NU8000 TV (2018) and I found out the hard way that it doesn't support DTS. Any DTS input signal is downgraded to PCM stereo when using ARC on the TV :( It appears Samsung dropped DTS support in 2018 so be careful!
Pros: Easy to Set Up, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
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