Customer reviews from sonos.com
Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Average customer rating
4.4
(1,721 Reviews)
Rating breakdown 1,721 reviews
5 Stars
1,217
4 Stars
229
3 Stars
138
2 Stars
79
1 Star
58
85%of customers recommend this product.
(
1,424 out of
1,667)
Customer Reviews for Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Posted by: AEV
from South San Francisco
Verified Purchase:Yes
Love it I m using in the living room so happy so far
Pros: Easy to use, Speech enhancement, Superior Sound, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
2
Not happy returned unit would not work with my Sony TV
on May 12, 2024
Posted by: Jim
from Calgary Alberta, Canada
Verified Purchase:Yes
Cannot connect to my Sony TV. Returned Unit.
Cons: Difficult Setup
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Posted by: sonar
from IL
Verified Purchase:Yes
Followed all the guide lines and spend 2 hours troubleshooting and testing rest my router, phone and the speaker still not connecting to Wifi cant see my network only showing 2.4 ghz. Connected once but cant see the speaker on my apply TV populating as an audio option. Possible bad wifi network card on these refurbished units.
Cons: Difficult To Setup
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
3
App is constantly changing
on May 12, 2024
Posted by: JesusLovesYou
from Casper, Wyoming
The app used to control your sonos is constantly changing and moving where everything is. For example, one of my favorite things about my system is I can wake up to music, but now they have changed where alarms are and what is set to play is stuck at the bottom of the screen. Once this gets fixed my review will be 5 stars
Pros: Superior Sound
Cons: Difficult To Setup, Difficult to Use
Written by a customer while visiting sonos.com
Posted by: Chief
from Pittsburg, KS
Verified Purchase:Yes
This is our second room with a Beam and we have 2 Move speakers and can connect them all. Awesome sound. And super easy!
Pros: Easy To Setup, Easy to use, Superior Sound, Versatile, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Posted by: jimmy
from dallas, texas
Verified Purchase:Yes
Very user unfriendly, especially if you move houses and then it is alot worse. the sound is great. hard to navigate.
Pros: Superior Sound
Cons: Difficult to Use, Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
1
I would NOT buy this product again
on May 10, 2024
Posted by: Lisa
from OKC
I have had my Beam (Gen 2) for several months but just took out the box to install because I waited until I moved. I had my tech guy setting up all my stuff. This stupid thing said it needed a software update & it won't update. He spent hours trying at my house and on the phone. Now his bill is more than the beam & it still doesn't work!!!!
Cons: Difficult To Setup, Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Posted by: Tom Lane
from Hampton
Verified Purchase:Yes
Read lots of reviews for soundbars and decided on Sonos...glad I did! Sound is great, size is right and look is appealing.
Pros: Dolby Digital 5.1, Easy To Setup, Easy to use, Night Mode, Speech enhancement, Superior Sound, Versatile
I would recommend this to a friend!
Written by a customer while visiting sonos.com