Customer reviews from sonos.com
Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Average customer rating
4.4 out of 5
4.4
(1,721 Reviews)
Open Ratings Snapshot
Rating breakdown 1,721 reviews
5 Stars
1,217
4 Stars
229
3 Stars
138
2 Stars
79
1 Star
58
85%of customers recommend this product. 
(
1,424 out of 1,667
)
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Customer Reviews for Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Customer Rating
5 out of 5
5
Sonos Beam
on June 23, 2023
Posted by: Espo
from Boston, MA
I cannot recommend this product highly enough. It performs admirably, with no technical issues whatsoever. The sound is awesome, and compares favorably with stand-alone speakers that cost twice as much.
Pros: Easy To Setup, Superior Sound, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4 out of 5
4
Great sound at a cost
on June 23, 2023
Posted by: Manchild
from Florida
I received my Sonos Gen 2 from a rewards program. The sound is pretty good all around but you have to almost max the volume out for TV. I don't have the bass or satellite speakers. I love I can use voice control using Alexa. The only problem I see other than volume is cost. Again, I didn't pay for mine directly. Sonos is an expensive system. I would love to add the bass speaker but no way at what it cost.
Pros: Dolby Digital 5.1, Easy To Setup, Easy to use, Versatile, Wireless Surround Sound
Cons: Cost, Low volume for TV
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Great addition to my Sonos Ecosystem
on June 22, 2023
Posted by: MJKFL
from Bonita Springs, Florida
Added this Sonos Beam to my Lanai TV. Great addition to my existing Sonos ecosystem. I can now play music or listen to TV inside and outside simulaneously.
Pros: Easy To Setup, Easy to use, Superior Sound, Versatile
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
3 out of 5
3
I would not buy this item again
on June 22, 2023
Posted by: Jackson
from Madison, WI
It is used as a TV speaker. The voice is ok but there is a pronounced bass drone that varies during broadcast mostly during commercials and movies. It is very disturbing . I have tried adjusting the unit but the sound issue persists. It does not have the "surround sound' effect that my older speaker had that was half the price. I have had a tech person try to adjust with little effect.
Pros: Speech enhancement
Cons: Difficult to Use, Poor Sound Quality
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Another win for Sonos
on June 22, 2023
Posted by: Paul D
from Canada
We've been using Sonos products in our home for over a decade. Adding the Beam to our existing setup was fast and easy. It's warm clear sound fills the room. We're extremely satisfied with this purchase.
Pros: Easy to Set Up, Expandable, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Completely new TV experience
on June 22, 2023
Posted by: JimmyMac
from Michigan
The Beam sound bar pairs perfectly with our Samsung frame tv! Watching movies and tv shows with the Beam adds a whole new depth of experience for me!
Pros: Dolby Digital 5.1, Easy To Setup, Easy to use, Superior Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
What a great surprise!
on June 20, 2023
Posted by: Bob
from Utah
Didn't expect such great sound from the smaller Beam 2. I was planning on adding the bass and satellite speakers to the system but not sure if I need them.
Pros: Easy To Setup, Easy to use, Superior Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
I would buy this again. I already own two.
on June 20, 2023
Posted by: Nate
from Estero, FL
Den
Pros: Dolby Digital 5.1, Easy To Setup, Easy to use, Speech enhancement, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
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