Customer reviews from sonos.com
Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Average customer rating
4.4 out of 5
4.4
(1,721 Reviews)
Open Ratings Snapshot
Rating breakdown 1,721 reviews
5 Stars
1,217
4 Stars
229
3 Stars
138
2 Stars
79
1 Star
58
85%of customers recommend this product. 
(
1,424 out of 1,667
)
Best Buy Privacy Policy
Customer Reviews for Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Customer Rating
5 out of 5
5
I couldn't be happier with the Beam
on June 28, 2023
Posted by: Keith
from Palm City, Florida
The sound quality that comes out of this unit is simply amazing. I thought about getting the Arc with the Sun Mini but figured I'd save a little money and get the Beam and Sub Mini and hope for the best. I think the best was best for sure and don't regret the smaller unit at all. If the Beam sounds this good, I can't imagine what the Arc puts out. I will be a Sonos customer from this point forward for sure.
Pros: Dolby Digital 5.1, Easy to use, Superior Sound, Wireless Surround Sound
Cons: Customer service was great and solved the issue, I had to call customer service to get it linked
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
So happy with the sound bar I will get the add speakers
on June 28, 2023
Posted by: Alice
from Charlotte, NC
Incredible rich sound from this sound bar. Easy to install. Now I NEED the speakers to complete the package. Love them!
Pros: Easy To Setup, Easy to use, Speech enhancement, Superior Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
I would definitely purchase this again
on June 27, 2023
Posted by: Patti
from MA
I feel like I'm in a theater when watching TV, I absolutely love it!
Pros: Dolby Digital 5.1, Easy To Setup, Easy to use, Superior Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Very pleased with this Sonos sound bar
on June 26, 2023
Posted by: Edmar
from Chicago IL
Provides perfect well balanced sound in our living dining room area and fits nicely on the council we have under our television set which is mounted to the wall. Definitely would buy this product again
Pros: Easy To Setup, Easy to use, Superior Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Amazing sound bar
on June 25, 2023
Posted by: Landon
from Charlotte, NC
I put this sound bar in a small-medium sized living room and it fills the whole room really well! The base is pretty good for the size and I don't have to keep the subtitles on all the time.
Pros: Dolby Digital 5.1, Easy To Setup, Easy to use, Speech enhancement, Superior Sound, Versatile, Wireless Surround Sound
Written by a customer while visiting sonos.com
Customer Rating
2 out of 5
2
Disappointing
on June 24, 2023
Posted by: lsr78
from Houston, TX
I'm a big Sonos fan. I have a ton of their speakers all around the house. Compared to their other sound bars and speakers the highs are very muted. I knew not to expect bass from this small package but they should be able to nail the highs. I would return it if I could. If you have room the Arc is well worth it.
Pros: Easy to use
Cons: Poor Sound Quality
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Great sound for its size
on June 24, 2023
Posted by: Brad
from Long Island, NY
The beam gen 2 sounds great, I also have the gen 1 and there was a nice improvement with the sound especially that it now has Atmos. I'm happy with the beam and the sound it produces
Pros: Dolby Digital 5.1, Easy To Setup, Speech enhancement, Versatile, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
3 out of 5
3
I Would not buy again
on June 23, 2023
Posted by: J
from florida
Not much difference in tv sound better for music
Pros: Wireless Surround Sound
Cons: Difficult To Setup
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
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