Customer reviews from sonos.com
Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Average customer rating
4.4 out of 5
4.4
(1,721 Reviews)
Open Ratings Snapshot
Rating breakdown 1,721 reviews
5 Stars
1,217
4 Stars
229
3 Stars
138
2 Stars
79
1 Star
58
85%of customers recommend this product. 
(
1,424 out of 1,667
)
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Customer Reviews for Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Customer Rating
5 out of 5
5
Yes
on July 5, 2023
Posted by: Jay
from New York
I love it. I have no problem. I have no negative comment about this.
Pros: Dolby Digital 5.1, Easy To Setup, Easy to use, Night Mode, Speech enhancement, Superior Sound, Versatile, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Works with everything
on July 5, 2023
Posted by: Regular Guy
from South East USA
I love how it works with the TV and with my other speakers for just music or podcasts.
Pros: Easy To Setup, Easy to use, Superior Sound, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
3 out of 5
3
Not really improving the sound quality
on July 5, 2023
Posted by: W Smith
from Philly
65 inch Sony - I don't see where the investment in this system has really improved the cheap sound that Sony built into this tv
Pros: Easy To Setup, Wireless Surround Sound
Cons: Poor Sound Quality
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
2 out of 5
2
I would NOT buy this again
on July 4, 2023
Posted by: Klucsamj
from Pa.
Not much better than my first generation sound bar from Sony. I have cable TV and use their Music Channel Sonos Beam does nothing to enhance either. In my opinion not worth the upgrade in price . Unless you are willing to purchase Spotify other music channels no reason to upgrade.
Cons: Cannot control via MacBook for voice command., Difficult To Setup, Difficult to Use
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Absolutely love Beam (Gen 2)
on July 2, 2023
Posted by: Kronk
from Indiana
This is a fantastic soundbar for anyone looking to get a more immersive experience with their home theater setup. I didn't realize how important sound was to the entire experience until I bought this soundbar. Would definitely recommend, especially if you are low on space - this thing is very compact!
Pros: Dolby Digital 5.1, Easy To Setup, Easy to use, Speech enhancement, Superior Sound, Versatile
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
I would most definitely buy this product again if needed.
on July 2, 2023
Posted by: Tim
from Reedsville, PA
I use this product for a simple TV setup. My Sony Bravia TV has downward facing speakers that make it difficult for me to clearly hear dialog (due to my hearing limitations). I have a complete Definitive Technology surround sound set up, but bought the Beam to make it easy for my wife to watch TV without switching on the entire Home Theater system. I am extremely pleased with the TV setup, but once I switched to listening to music via Sirius/XM I was even more pleased with my decision to add this speaker. Sound is crystal clear and quite dynamic.
Pros: Dolby Digital 5.1, Easy To Setup, Easy to use, Speech enhancement, Superior Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
3 out of 5
3
Hardware is great. The app, connectivity, features suck.
on June 30, 2023
Posted by: C
from Toronto
Connectivity between different Sonos speakers are glitchy. Sometimes the music just stops playing. The app freezes on occasion and you have to set things up again, I've had to reset my wifi once.
Pros: Easy to Set Up, Superior Sound
Cons: Bad App, Connectivity, Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Overall great sounding soeaker
on June 30, 2023
Posted by: Banda
from Canada
I use this product for listening to music and watching movies. This speaker is excellent for both.
Pros: Easy to Set Up, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
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