Customer reviews from sonos.com
Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Average customer rating
4.4 out of 5
4.4
(1,721 Reviews)
Open Ratings Snapshot
Rating breakdown 1,721 reviews
5 Stars
1,217
4 Stars
229
3 Stars
138
2 Stars
79
1 Star
58
85%of customers recommend this product. 
(
1,424 out of 1,667
)
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Customer Reviews for Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Customer Rating
5 out of 5
5
Perfect System !
on July 10, 2023
Posted by: Tybrker 20
from Hilton Head SC
I have the Beam Gen 2 and the mini sub and it's outstanding ! I have 9 feet ceilings and the room is open concept so I was concerned about the acoustics but no worries the dialogue is clear and the sub woofer is intense so I'm really pleased with what I purchased !
Pros: Superior Sound, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
More than happy.
on July 8, 2023
Posted by: John
from Boulder, CO
Perfect for my new OLED TV. No subwoofer but excellent base. I tuned it to my room, enhanced the voices, diminished the explosions, and boosted the quiet sounds. What a great speaker and app.
Pros: Easy To Setup, Easy to use, Night Mode, Speech enhancement, Superior Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Excellent sound in a compact design.
on July 8, 2023
Posted by: George
from Bumpass, VA
Very easy install, and also nice feature of fine-tuning according to the listening surroundings.
Pros: Dolby Digital 5.1, Easy To Setup, Easy to use, Superior Sound, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4 out of 5
4
Sounds great (no pun)
on July 7, 2023
Posted by: JC
from MEMPHIS TN
Improve TV audio quality.
Pros: Dolby Digital 5.1, Easy to use, Night Mode, Speech enhancement, Superior Sound, Versatile, Wireless Surround Sound
Cons: Difficult To Setup
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
2 out of 5
2
Not impressed
on July 7, 2023
Posted by: Bud
from Gulf Shores AL
Using it with new Sony tv mainly to improve the audio, especially speech. Audio is somewhat improved but not enough to keep me from returning the sound bar.
Pros: Easy To Setup, Easy to use
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
3 out of 5
3
Just okay
on July 6, 2023
Posted by: JC
from Chicago
Sounds okay, just wish I would have spent a little more money and bought the ARC SL.
Pros: Easy To Setup
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
1 out of 5
1
Sonos Android software is a buggy mess and my Beam suffers
on July 6, 2023
Posted by: Alex
from Boston
The state of the Google Play app is atrocious and has been for more than a year. You can look there at the recent reviews and decide if this company is focusing on creating a great experience or just ignoring the reality. I have invested thousands in Sonos and regret it given how bad the app experience is. They clearly ignore the app store reviews once you made the purchase, so I think it's important to review the hardware I bought so consumers know what they are in for. There is no way to interact with these devices without their shoddy apps. I own a beam, multiple amps, outdoor speakers, in ceiling speakers, and a shelf speaker. Be forewarned.
Cons: Difficult to Use, Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
The sound is awesome
on July 6, 2023
Posted by: Ike
from Lincoln, NE
The first time I used my Beam Soundbar, instead of watching a TV show I listened to music and before long an hour had passed. I was extremely impressed with the depth and quality of the sound from the unit.
Pros: Easy to use, Superior Sound, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
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