Customer reviews from sonos.com
Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Average customer rating
4.4
(1,721 Reviews)
Rating breakdown 1,721 reviews
5 Stars
1,217
4 Stars
229
3 Stars
138
2 Stars
79
1 Star
58
85%of customers recommend this product.
(
1,424 out of
1,667)
Customer Reviews for Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Customer Rating
1
App Menu - Difficult
on July 14, 2023
Posted by: Richard
from Farmington MN
Connected to INternet and TV
Cons: Difficult to Use, Menu in app not user friendly at all
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
5
Yes Great
on July 14, 2023
Posted by: GSF
from Knoxville TN
Best ever
Pros: Easy To Setup, Easy to use, Superior Sound, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
3
Very good, but pricey
on July 13, 2023
Posted by: Its Me
from Boynton Beach, FL
Needed to do something about the sound on our new LG 43 inch flatscreen. Using a Harman Cardin receiver with a new Sony center channel speaker, and left and right stereo just wasn't working for us for reasons not worth getting into here but we were looking for a different solution and decided to go with the Sonos Beam. The good news is the sound is good and everything generally speaking is in sync where are we were previously often seeing audio and video out of sync. I don't know if it's the 15 foot ceilings or watt but the sound which is directed up as I said is good but it's not like I've got to get there so I can watch a movie and experience great sound (for example, listening and watching a live concert) I don't know if the ark would have been significantly better, but certainly that was much more expensive than I was willing to invest in this set up. By comparison, our TV room with the 83 inch flatscreen and home theater sound system is awesome and this is a little more than a third television set up we have with just a basic sound bar and subwoofer.
Pros: Easy To Setup, Easy to use
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
5
Better then bose
on July 12, 2023
Posted by: Jack MeHoff
from Uranus
It actually works unlike bose and continues to work. Go figure. Worth the extra money I would recommend.
Pros: Easy To Setup, Easy to use, Superior Sound
Cons: Tacos
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
Awesome
on July 12, 2023
Posted by: Rozalynd
from Houston TX
The Beam replaced my Polk, which is nothing to sneeze at. The sound is crisp snd clean. I'm very impressed!!
Pros: Easy To Setup, Easy to use, Speech enhancement, Superior Sound, Versatile
Cons: I wish it could power off
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
2
MALFUNCTIONS: DO NOT GET - Avid Sonos User/Lover
on July 12, 2023
Posted by: Jas
from Miami, FL
The Beam Gen 2 has a malfunction that makes it go off randomly, sounding like a machine gun is firing in your home and only stops when unplugged. Hundreds of complaints read the same on the Sonos help group. I have two Sonos One SL, one Sonos Play:1, and a Sonos Move and love them all. Skip this.
Pros: Dolby Digital 5.1, Superior Sound, Wireless Surround Sound
Cons: Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
4
Great soundbar but not suited for apartments
on July 11, 2023
Posted by: Moose
from Canada
This soundbar definitely goes loud enough even for a relatively big room. I bought it for my condo and found myself having to turn it down several times because it will definitely shake your floor and get you a noise complaint from the neighbours even without a subwoofer! Maybe not the best choice for an apartment, but you definitely don't have to worry about the volume if you buy it for a house with a larger living room. There's nothing to say about the sound quality - it's excellent and you will enjoy watching TV shows and movies on it especially if you're into superhero movies like I am. Only taking one star off as there seem to be persistent problems (not just limited to my unit) with setting up Trueplay, but you definitely don't need that to make it sound great.
Pros: Easy to Set Up
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
Excellent quality
on July 10, 2023
Posted by: Spencer
from Winnipeg, MB
What an upgrade from my original system - fewer wires and superior sound!
Pros: Easy to Set Up, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com