Customer reviews from sonos.com
Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Average customer rating
4.4 out of 5
4.4
(1,721 Reviews)
Open Ratings Snapshot
Rating breakdown 1,721 reviews
5 Stars
1,217
4 Stars
229
3 Stars
138
2 Stars
79
1 Star
58
85%of customers recommend this product. 
(
1,424 out of 1,667
)
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Customer Reviews for Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Customer Rating
5 out of 5
5
I would buy this product again and again!
on July 20, 2023
Posted by: Rufus
from Frederica DE
This product connected to my Alexa and Samsung television very easy. The sound is fantastic, I am looking forward to enhancing the sounds by adding a subwoofer later this year.
Pros: Easy To Setup, Easy to use, Superior Sound, Versatile, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
1 out of 5
1
Product is too high in EMFs. Radiates 24/7
on July 18, 2023
Posted by: Kevin
from Mississauga
I bought the product because you can hardwire your network connection. This is what I needed because I don't use WiFi in my home. After the unit was connected I decided to run some tests, and I found the this unit radiates wireless signals into the environment 24/7. The intensity levels were not in a safe range according to the building biologist standards, and there is no way to turn them off completely unless you pull the power plug from the wall. For this reason I had to send it back. For anyone that wishes to live in an EMF safe home, I do not recommend this product.
Cons: Bluetooth EMF radiates 24/7
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
3 out of 5
3
Nice sound
on July 18, 2023
Posted by: Erik
from Ontario
Excellent sound quality. Ridiculous that you have to connect it to the internet and create an account to set it up. No need for this intrusive level of manufacturer control/monitoring over a speaker.
Pros: Superior Sound
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
A great purchase!
on July 18, 2023
Posted by: Coach
from Arizona
Amazing how this small soundbar fills our Great Room with a richness of sound and then some. Easy to connect, works with our 7-yr old smart TV. It's so full bodies it sounds like surround sound. Very happy we spoke with our son, who recommended Sonos.
Pros: Easy To Setup, Easy to use, Superior Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
3 out of 5
3
App when using Beam
on July 17, 2023
Posted by: Mark
from Corbin, Ky
When I use my Beam to watch TV, the app does not work immediately. Sometimes there's a 30 minute delay before I could use the app to adjust the sound for the TV. Is there another way I could use a remote for the Beam.
Pros: Wireless Surround Sound
Cons: Difficult to Use, Unreliable
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4 out of 5
4
Sounds great but what's with getting blasted during commerci
on July 16, 2023
Posted by: Dingus
from Las Vegas
Easy to set up and sound great but anytime a commercial comes on, volume blasts double what it was during the program. Other sound bars have never been this bad in this regard. Hopefully there will be an update before I get to my e0 day return policed or I'll have to try something else.
Pros: Easy To Setup, Easy to use, Superior Sound
Cons: Volume level inconsistent
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
First time user- so easy to set up!
on July 15, 2023
Posted by: Rob
from San Diego
I connected the Beam to my TV and it was so easy to set up. As expected, the sound is great. I love watching live sports and what I did not expect but really like is the crowd noise is so clear and crisp- it adds to the broadcast and I was not expecting that.
Pros: Easy To Setup, Easy to use, Superior Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Clear crisp sound
on July 15, 2023
Posted by: JC
from Huntington,NY
I love it with my Sony Bravia 65" Tv great sound for movies.
Pros: Dolby Digital 5.1, Easy To Setup, Easy to use, Night Mode, Speech enhancement, Superior Sound, Versatile, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
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