Customer reviews from sonos.com
Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Average customer rating
4.4 out of 5
4.4
(1,721 Reviews)
Open Ratings Snapshot
Rating breakdown 1,721 reviews
5 Stars
1,217
4 Stars
229
3 Stars
138
2 Stars
79
1 Star
58
85%of customers recommend this product. 
(
1,424 out of 1,667
)
Best Buy Privacy Policy
Customer Reviews for Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Customer Rating
5 out of 5
5
Simply Amazing
on September 9, 2023
Posted by: Kono
from Louisiana
With the addition of Atmos the room if filled with beautiful sound. Added a mini sub and 2 one Sl speakers to complete the surround sound. This system replaced a Bose 5.1 speaker system.
Pros: Easy To Setup, Superior Sound, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
3 out of 5
3
Nice but user experience lacks
on September 6, 2023
Posted by: Sam
from Indy
I've done the Trueplay to get the best sound quality for the room, but I feel like I am constantly adjusting volume. It will be quiet when people are talking in a show so I turn it up and then blasting as soon as there is any bass. I've adjusted the bass levels too but doesn't seem to fix it. Good sound quality though.
Pros: Superior Sound
Cons: Difficult To Setup, Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
3 out of 5
3
I Would buy again
on September 5, 2023
Posted by: AB
from Sarasota
The Beam Gen 2 is great and sounds great. I do not like the new app, the old was simple this one not so simple. Can I use tyhe old app with the eam Gen 2.
Pros: Wireless Surround Sound
Cons: Difficult to Use
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Excellent starter for future SONOS adicts!
on September 4, 2023
Posted by: DCSr
from Baldwinsville, NY
Excellent sound for both movies and music!
Pros: Dolby Digital 5.1, Easy To Setup, Easy to use, Speech enhancement, Superior Sound, Versatile
Cons: Pricey / Poor Value
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Glad I purchased the Beam, working better then expected!
on August 27, 2023
Posted by: Buddy
from Virginia
Using both with TV and as a stand alone speaker for music, great sound. Easy to control with Sonia phone app
Pros: Dolby Digital 5.1, Easy To Setup, Easy to use, Superior Sound, Versatile, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4 out of 5
4
Sounds great and can't wait to push it to the limit!!
on August 27, 2023
Posted by: B4themovies
from South Windsor, CT
I was using a Bose sound at for my older 55" tv. It sounded like Bose but I wasn't able to control any tv functions. The thought of using 3 remotes was a deterrent so I brought it back and got The Beam. What a great sound bar! I was able to link it to my cable and Roku remotes without a problem and the sound is more than I could've asked for considering the cost. I can't wait to really crank it up!!
Pros: Dolby Digital 5.1, Easy To Setup, Easy to use, Speech enhancement, Superior Sound, Versatile
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
All I really need to fully enjoy audio/video streaming
on August 24, 2023
Posted by: Rick
from Lehigh Valley, Pa
I'm between houses with most of my two channel and surround sound gear in storage. In my rental I just wanted something to pair with a table top tv. What I got far exceeded my expectations and has really changed how I will approach an av room in my new house. High fidelity, crisp with girth and depth. Don't really need an amp or a subwoofer except in a very large room.
Pros: Easy To Setup, Easy to use, Versatile, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
2 out of 5
2
Love the sound, can't believe no backwards compatibility
on August 23, 2023
Posted by: somuchsonos
from Philadelphia, PA
I have plenty of Sonos products, so I'm writing this as a big fan of the platform and products. The Gen 2 Beam sounds great, as expected. The real problem is that I've invested so much in Sonos products that the Beam doesn't allow a Play:1 to be in same room with new Beam - should just work.
Pros: Superior Sound
Cons: Backward Compatibility
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
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