Customer reviews from sonos.com
Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Average customer rating
4.4 out of 5
4.4
(1,721 Reviews)
Open Ratings Snapshot
Rating breakdown 1,721 reviews
5 Stars
1,217
4 Stars
229
3 Stars
138
2 Stars
79
1 Star
58
85%of customers recommend this product. 
(
1,424 out of 1,667
)
Best Buy Privacy Policy
Customer Reviews for Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Customer Rating
5 out of 5
5
Awesome sound- BEAM
on October 28, 2023
Posted by: Nell barr
from Miami Beach
So easy to install & use! Love it
Pros: Easy To Setup, Easy to use, Speech enhancement, Superior Sound, Versatile
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Excellent Soundbar
on October 27, 2023
Posted by: David M
from Vancouver, CA
This soundbar is amazing, easy to setup and perfect for my 8K TV.
Pros: Easy to Set Up, Streams All My Music, and More, Superior Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
I would by this product again and introduce this product to
on October 27, 2023
Posted by: Parker
from Augusta Ga
This is a great product and the sound is amazing and the price is very reasonable
Pros: Easy To Setup, Easy to use, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Love this product so much!!!
on October 26, 2023
Posted by: Musiclover66
from Orangevale
The sound is incredible! I'm blown away!
Pros: Easy To Setup, Easy to use, Superior Sound, Versatile, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
2 out of 5
2
I am getting ready to return everything back to the store
on October 26, 2023
Posted by: B
from Richmond
I want my money back. The sound quality of the speakers are pretty good, but I am not happy with the product overall. For starters, there's no remote and the app works through wifi, but it disconnects randomly and takes hours to reconnect the devices with the app. Also airplay randomly shuts off in the middle of using it. Terrible design flaw
Pros: Superior Sound
Cons: Difficult to Use, No Bluetooth option, Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Excellent product would buy again.
on October 25, 2023
Posted by: Rusty
from Houston
Easy to use and set up. I have owned Sonos products for many years and have never had any problems.
Pros: Easy To Setup, Easy to use, Versatile, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Amazing soundbar
on October 25, 2023
Posted by: Justlokiivc
from Georgia
Love my Sonos Beam 2, I was not expecting to sound so good. Love to looks and design of the soundbar, it really make your living room sounds like a movie theater. Will be purchasing surround sound speakers and sub to bring the home theater together. Makes movies and TV shows sound 100x better than your standard tv speakers . Would recommend.
Pros: Dolby Digital 5.1, Easy To Setup, Easy to use, Night Mode, Speech enhancement, Superior Sound, Versatile, Wireless Surround Sound
Cons: Bluetooth
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
5 Stars (and then some)
on October 24, 2023
Posted by: Phillimanjaro
from Seattle, WA
Sonos is so good I don't have words, just find out for yourself. If you know, you know. But in order to know, you have to take the leap. I'm glad I did - I now have an Arc, Era 300 (x2), Era 100 (x2), One SL (x2), Beam (Gen 1), Beam (Gen 2). Will be adding a Five and smaller Sub soon as well. Worth every penny and then some!
Pros: Dolby Digital 5.1, Everything, Easy To Setup, Easy to use, Night Mode, Speech enhancement, Superior Sound, Versatile, Wireless Surround Sound
Cons: There are no cons
I would recommend this to a friend!
Written by a customer while visiting sonos.com
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