Customer reviews from sonos.com
Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Average customer rating
4.4
(1,721 Reviews)
Rating breakdown 1,721 reviews
5 Stars
1,217
4 Stars
229
3 Stars
138
2 Stars
79
1 Star
58
85%of customers recommend this product.
(
1,424 out of
1,667)
Customer Reviews for Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Posted by: Marc Spector
from Maine
Verified Purchase:Yes
Very good sound speaker. We have a bigger living room that is in an open room so when the tv would need to be turned on to a higher level. So turned off the tv and have the sound come from the beam 2. When I sit on the sofa at the other end of the living room and the surround kicks in, now the wall is behind me. I am still looking behind me.
Pros: Dolby Digital 5.1, Easy To Setup, Easy to use, Speech enhancement, Superior Sound, Versatile, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
Great sound and links to my other Sonos products
on May 24, 2024
Posted by: Mikey
from Tampa
Verified Purchase:Yes
Was able to connect to other Sonos speakers to create surround sound in our den. Had a little trouble getting it to connect initially. Had to reboot router and other devices. Once it connected it has been great.
Pros: Wireless Surround Sound
Cons: Difficult To Setup
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Posted by: Fly Guy 80202
from Denver, CO
Verified Purchase:Yes
I'm a huge SONOS person with an entire system at my primarily home. So it just made sense to get one for my vacation place. Normally the set up is a piece of cake. Unfortunately, my beam was not able to be added to my system after the system update. I tried everything and was even on hold with the 800-support team for over an hour. I then realized that I should try my iPad to see if that might work --- and to my surprise I was finally able to get it to work. I then had to do the same thing for my surround speakers and mini-sub. I hope SONOS figures out the APP and gets it fixed. I was lucky that I had another device.
Pros: Dolby Digital 5.1, Wireless Surround Sound
Cons: Difficult To Setup
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Posted by: zonajeff
from Bidbee AZ
Verified Purchase:Yes
I like the beam for smaller rooms like besdrooms or porches
Pros: Superior Sound, Wireless Surround Sound
Cons: Difficult To Setup, Unreliable
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Posted by: Mr Sox
from Temecula, CA
Verified Purchase:Yes
I had difficulty in getting my I phone to connect to the Sonos. I have a long delay in the audio when I fast forward on recorded tv shows, which is very annoying. This makes fast forwarding pretty much pointless. The sound quality is really good but I don't think I'd buy it again because of the audio delay issue.
Pros: Superior Sound
Cons: Difficult To Setup
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Posted by: Jose
from Duncanville, Tx
Verified Purchase:Yes
Amazing sound. Easiest set up ever. I have several Sonos products. I haven't been disappointed yet.
Pros: Easy To Setup, Easy to use, Speech enhancement, Superior Sound, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Posted by: Jo
from Boise ID
Verified Purchase:Yes
My house is full of all of the Sonos products. What I love about Sonos's first and foremost the sound quality is amazing and secondly, it's extremely easy to set up and user-friendly
Pros: Dolby Digital 5.1, Easy To Setup, Easy to use, Speech enhancement, Superior Sound, Versatile, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Posted by: Bob
from St Louis
Verified Purchase:Yes
I bought this to replace a soundbar from another company and the difference was night and day. The beam is so much clearer and has plenty of bass without a sub. This is my 4th Sonos product and I will be buying many more in the future.
Pros: Easy To Setup, Easy to use, Superior Sound, Versatile
I would recommend this to a friend!
Written by a customer while visiting sonos.com