Customer reviews from sonos.com
Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Average customer rating
4.4 out of 5
4.4
(1,721 Reviews)
Open Ratings Snapshot
Rating breakdown 1,721 reviews
5 Stars
1,217
4 Stars
229
3 Stars
138
2 Stars
79
1 Star
58
85%of customers recommend this product. 
(
1,424 out of 1,667
)
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Customer Reviews for Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Customer Rating
5 out of 5
5
Excellent for my room.
on November 6, 2023
Posted by: Boer
from Toronto, On. Canada
Built in Alexa is great. Sound is great for the room size, it was very adaptable to my existing system.
Pros: Different Music, Different Rooms, Easy to Set Up, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
I would highly recommend this product
on November 6, 2023
Posted by: Syed
from Celina, TX
Very loud sound, slick looking, works with Spotify and of course with my 77 inch LG OLED TV. I can experience home theater sound
Pros: Dolby Digital 5.1, Easy To Setup, Easy to use, Speech enhancement, Superior Sound, Versatile, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Well worth the money
on November 5, 2023
Posted by: VaBene
from New Hampshire
This speaker replaced a Samsung NT-400 and the difference is night and day. The Samsung was better than the TV speakers on a Sony 4K TV but failed to differentiate the range of sounds and thus sounded muddy. With this speaker you can get much closer to the experience intended by the sound engineers who worked on the audio to which you are listening. As a standalone it cannot capture surround sound like a multi-speaker system but one feels that nothing is missed in the tiny details. The Sonos room tuning is a huge advantage for getting the sound adjusted just right for your listening position and this features is really outstanding and a good use of the advanced microprocessors driving the audio processing for this speaker. Dialogue is very easy to hear and does not get lost although the volume still requires some adjustment when there is gunfire and other loud noises and you do not want to disturb other people. Maybe I need to learn more about Night Mode because I did not see it in the Sonos app. Overall Grade A for what it is and even better I imagine with additional Sonos speakers. It is not as good as two low-end bookshelf speakers for music but might be better with a sub-woofer. Highly recommended for small to medium size spaces.
Pros: Speech enhancement, Superior Sound
Cons: Where is the Night Mode feature setting?
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
2 out of 5
2
I returned the product because it didn't do what I wanted.
on November 4, 2023
Posted by: Len
from Santa Barbara, CA
I bought this in order to display what is playing on Sonos in an area different from where my computer and Sonos was installed. As it turns out, The display is not useful and is significantly inferior to the display I can get on iphone or ipad. Sonos should have an application that displays the artwork and title of the music that is playing, you are missing an opportunity. I am not the only one who finds this necessary. I ended up with an ipad display, which is smaller than what I wanted.
Cons: Doesn't allow display in different areas.
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Solid
on November 2, 2023
Posted by: SHRLEO
from Minnesota
Deep, rich sound.
Pros: Easy to use, Superior Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Outstanding with pair of era100 and sub mini.
on November 2, 2023
Posted by: Aleco1
from WA
I purchased the set: beam 2, 2 of era 100 + sub mini. While I own a full size 9.1.4 system with high end electronics separates with Dirac live calibration, I wanted something similar for a living room for a 55" tv. The key points of a good ht system for me are that it removes the walls of the room and provides a natural detailed sound. I tried Sennheiser Ambeo plus and Max, and Sonos Arc stand alone soundbars. In my living room I had zero surround sound from them, just a soundstage in front around the tv. The voices did not sound likable to me. From the reviews I got an idea that Beam 2 has occupationally natural and refined sound. I can confirm this - unlike the above bars, I like it. Note: I would recommend to install Beam 2 so that it would be solid still, a bit 0.5-1" above the surface. I used some large slides that are used to move furniture, positioned under the feet's ( important for balance). I am very much impressed with this set, truly! It removes the walls and gives me the full effect of Dolby Atmos positioned on 34" high Sanus stands, after calibration. The sub is completely adequate to me for my living room. Also, when I played DTS Master Blu ray Serenity, the Sonos app showed that it is PCM Stereo, but I still had more than adequate surround sound from this set somehow. Easily to setup and my power cables are completely hidden under the sofa. I like the white color version. All extremely nice looking and even the surrounds on white Sanus stands do not look like alien items in a living room - outstanding design job. Very highly recommended as a set. Era 100s do an outstanding surround job with its dual twitter firing in different directions. All my ht system is in a square 3x3 meters. The bar alone is not enough at all. For music it is ok, I suppose, unless you know how an audiophile stereo system can sound.
Pros: Dolby Digital 5.1, Easy To Setup, Night Mode, Speech enhancement, Superior Sound, Versatile, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Great Little Soundbar with a Big Sound
on November 2, 2023
Posted by: Dawg
from Canada
Replaced my old 5.1 surround system with the Beam gen 2 and the sub mini. Glad to be rid of all the clutter and cables. The TV sound is awesome in our smallish family room. The smart speaker aspect is nice...just tell it to turn on or turn off the TV and change the volume. The Sonos app provided a super easy way to set it up in mere minutes, and to sync my remote with it. The mini sub bass woofer adds a lot. And, love the option to stream music and group it with my other sonos speakers elsewhere in the house.
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Streams All My Music, and More, Superior Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
I would buy more Sonos and expand the audio network
on November 2, 2023
Posted by: NJ Sonos Fan
from Manahawkin,BJ
I have had wired speakers in my previous houses. Sonos is an outstanding technology, not only for the connectivity via private net work, which does not tax your router as much, but also in the interface and application to be able to control easily with voice commands. The sound is clear connected mobile and intelligent.
Pros: Easy To Setup, Easy to use, Speech enhancement, Superior Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
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