Customer reviews from sonos.com
Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Average customer rating
4.4 out of 5
4.4
(1,721 Reviews)
Open Ratings Snapshot
Rating breakdown 1,721 reviews
5 Stars
1,217
4 Stars
229
3 Stars
138
2 Stars
79
1 Star
58
85%of customers recommend this product. 
(
1,424 out of 1,667
)
Best Buy Privacy Policy
Customer Reviews for Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Customer Rating
5 out of 5
5
Yes, I am actually buying a new one.
on November 8, 2023
Posted by: Donnie
from D.C.
These are the best speakers I could have ever purchased .
Pros: Easy to use, Superior Sound, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4 out of 5
4
Great device. Absurd packaging.
on November 8, 2023
Posted by: nickname
from az
The Bar and the Woofer produced two large trash bags and took hours to break down. I'm happy otherwise. Please figure out how to ship your devices without such extravagant packaging.
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
I have many Sonos products and the Beam Gen 2 is my favorite
on November 8, 2023
Posted by: Reese
from Brevard, NC
I have many Sonos products and the Beam Gen 2 is my favorite
Pros: Dolby Digital 5.1, Easy To Setup, Easy to use, Night Mode, Speech enhancement, Superior Sound, Versatile, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4 out of 5
4
Yes, I would buy this product again!
on November 7, 2023
Posted by: Sonos Proud
from Nashville hi
I connected our Beam to our TV for better sound quality
Pros: Dolby Digital 5.1, Speech enhancement, Superior Sound, Wireless Surround Sound
Cons: Difficult To Setup
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4 out of 5
4
Great sound
on November 7, 2023
Posted by: Reba
from Mass
Awesome rich quality sound. Nice features to control bass, treble, dialogue vs movie, etc. love that you can talk to it and ask certain phrases such as lower volume, play music, etc. Not real surround sound. You can't hear noises coming from behind you or beside you but the single speaker does a great job of separating and accentuating sounds. Only draw back is you can not connect air buds to listen w Bluetooth device. Sonos kicks you off.
Pros: Easy To Setup, Easy to use, Superior Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Best buy in soundbar
on November 7, 2023
Posted by: VJB
from 505
Purchased other brand and after 1 week returned it and bought sonos. Best decision made.Use it to Listen to music and so awsome
Pros: Dolby Digital 5.1, Easy To Setup, Easy to use, Night Mode, Speech enhancement, Superior Sound, Versatile, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Second one and not the last
on November 7, 2023
Posted by: Paul
from Miami Beach
After my gf got my last beam in the move out I had to replace it. Such big sound from so little. It pairs so nice and controls so much. Works great w google. Can't say enough good.
Pros: Easy To Setup, Easy to use, Speech enhancement, Superior Sound, Versatile
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
2 out of 5
2
Difficulties using Alexa
on November 7, 2023
Posted by: Roy
from Los Angeles, CA
Alexa connects to the sonos sound bar but then has issues. Trouble playing spotify or music on it.
Pros: Wireless Surround Sound
Cons: Difficult To Setup
I would recommend this to a friend!
Written by a customer while visiting sonos.com
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