Customer reviews from sonos.com
Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Average customer rating
4.4
(1,721 Reviews)
Rating breakdown 1,721 reviews
5 Stars
1,217
4 Stars
229
3 Stars
138
2 Stars
79
1 Star
58
85%of customers recommend this product.
(
1,424 out of
1,667)
Customer Reviews for Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Customer Rating
5
Love the Beam! Good Sound Reliable and easy to use.
on November 17, 2023
Posted by: Pistol Pete
from Texas
Verified Purchase:Yes
After failing with Bose 600 we exchanged for Sonos Beam. Should have purchased the first time. Our son has Sonos Beam and recommended it. Set up in minutes. App is easy to use. Not one issue. Bose would randomly turn TV back on after you turned off. We tried everything to fix. Not one issue with Sonos. Will buy additional speakers for outdoors.
Pros: Dolby Digital 5.1, Easy To Setup, Easy to use, Speech enhancement, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Posted by: Dalew31
from Regina
Verified Purchase:Yes
It was hard to get it to pair with the TV while I had other cables installed.
Pros: Expandable, Streams All My Music, and More, Superior Sound, Wireless
Cons: Difficult Setup
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Posted by: Jack
from Sarasota
Verified Purchase:Yes
TV is located on our lanai. The sound bar dramatically improves the sound.
Pros: Easy To Setup, Easy to use, Speech enhancement
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Posted by: AF
from Bellevue, WA
Verified Purchase:Yes
Sonos is connected to my Samsung TV replacing a Samsung soundbar which was no longer working properly.
Pros: Easy To Setup, Superior Sound, Wireless Surround Sound
Cons: TV does not show numeric value of the volume lev
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Posted by: Deadman57
from Butler, Tennessee
Verified Purchase:Yes
I went out and but the Sonos Bass and 2- Sonos one's
Pros: Dolby Digital 5.1, Superior Sound, Wireless Surround Sound
Cons: Difficult To Setup
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Posted by: Kris
from Maitland Florida
Verified Purchase:Yes
Now that we got our Sonos up and running, we cannot believe we watched TV without it before. It sounds so great.
Pros: Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4
I would buy this product again
on November 14, 2023
Posted by: SamIam
from Colorado
Better than NEW TV's built in speakers and adds to surround sound.
Pros: Dolby Digital 5.1, Superior Sound, Wireless Surround Sound
Cons: Difficult to Use
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Posted by: Tris
from Buffalo, NY
Verified Purchase:Yes
After setup, found that the sound quality of the Beam (gen 2) and the Mini Sub are borderline exceptional. This is attached to my tv, but having the ability to freely airplay music over the speaker system is wonderful, and a breeze! I played all types of music on it so far, classical, jazz, pop, country, and even musicals. The rich base and wide ranging Beam make a great pair and filled up the room with great sound. One issue I had during setup was with the Mini Sub was during updates. I had been able to setup and update my Beam without issue and then tried the same with the Mini Sub. However, it would not update after many attempts and even after contacting Sonos Chat support. Turns out it was the VPN I had connected on my phone. Even though it was connected during setup of the Beam, the VPN interfered with the Mini Sub setup. I recommend that you turn off any VPN or firewall (either at router or on your mobile device) during setup. Once I disconnected the VPN, the Mini Sub connected and updated first round. Great sound followed!
Pros: Easy to use, Speech enhancement, Superior Sound, Versatile, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com