Customer reviews from sonos.com
Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Average customer rating
4.4 out of 5
4.4
(1,721 Reviews)
Open Ratings Snapshot
Rating breakdown 1,721 reviews
5 Stars
1,217
4 Stars
229
3 Stars
138
2 Stars
79
1 Star
58
85%of customers recommend this product. 
(
1,424 out of 1,667
)
Best Buy Privacy Policy
Customer Reviews for Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Customer Rating
1 out of 5
1
No, I would not buy this product agains.
on November 20, 2023
Posted by: Burt
from Sarasota, FL
Verified Purchase:Yes
I tried to use speaker on my new Samsung TV. The speaker does not work properly. It keeps disconnecting from the TV and the sound cuts off. Then, the sound does not conme on agains without re-booting the tv abd cable box. The person who sold and installed the speaker on our tv finally gave up and took it back. We had nothing but aggrivation from this speaker. I'll never buy a Sonos product again.
Cons: Difficult to Use, Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Superb sound, ease of use
on November 20, 2023
Posted by: Mac
from Fayetteville, NC
Verified Purchase:Yes
There is only one TV in our home, much of the evening Music Choice or YouTube music plays as we relax. Our former speaker aged out of "smart" realm. Enter the recently purchased Sonos Beam, an absolute upgrade in sound, convenience, and appearance. Hooked to an OLED smart TV, movies and sports are more enjoyable as well. The Beam is an absolutely quality product, from packaging, connection, to sound reproduction that is second to none. Highly recommended.
Pros: Easy To Setup, Easy to use, Superior Sound, Versatile
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
I would recommend the Sonos Beam
on November 20, 2023
Posted by: Bre
from Lincoln, NE
Verified Purchase:Yes
We have had other sound bars, and this one is louder and more clear. We are really enjoying it on our living room tv.
Pros: Easy To Setup, Easy to use, Superior Sound, Versatile
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Fantastic
on November 20, 2023
Posted by: Candy
from McLean, Virginia
Verified Purchase:Yes
It is amazing the sound that comes out of that - will be purchasing additional speakers
Pros: Dolby Digital 5.1, Easy To Setup, Easy to use, Speech enhancement, Superior Sound, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
1 out of 5
1
I would not recommend this product
on November 20, 2023
Posted by: Disappointed
from Roxbury Vermont
Verified Purchase:Yes
I have had the sound bar for about 1 1/2 years and it seemed ok. Not very loud but good sound. The part few months it works when it wants and when it does work and there is any type of bass sound it sounds like a tractor truck. I have tried to google the problem but have had no luck. I have attempted to call the company and no luck there. I did pay a good amount for the sound bar and was hoping to get more than 1 1/2 years out of it. I just I need to go back to my Sony products.
Pros: Easy To Setup, Easy to use
Cons: Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Beam me Up, Sonos!
on November 20, 2023
Posted by: Ace
from McDonough GA
Verified Purchase:Yes
I use the beam on my 75" Samsung TV in my movie room. It is a nice addition to my audio when watching movies or listening to my favorite music app, Spotify. I love how I can listen to my music with the blue tooth feature.
Pros: Superior Sound, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
I would 100% recommend
on November 18, 2023
Posted by: Brad
from Winnipeg
Verified Purchase:Yes
Great sound and product
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Easiest product ever to set up
on November 18, 2023
Posted by: Pam
from Littleton NC
Verified Purchase:Yes
So easy to install and the sound is amazing
Pros: Easy To Setup
I would recommend this to a friend!
Written by a customer while visiting sonos.com
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