Customer reviews from sonos.com
Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Average customer rating
4.4
(1,721 Reviews)
Rating breakdown 1,721 reviews
5 Stars
1,217
4 Stars
229
3 Stars
138
2 Stars
79
1 Star
58
85%of customers recommend this product.
(
1,424 out of
1,667)
Customer Reviews for Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Posted by: Doug
from Philly
Verified Purchase:Yes
This is the third Bean that I bought. In the past, the set up was a breeze. This set up took me weeks. It would never finish the set up. I tried calling Sonos, waited on hold for 90 minutes, then was disconnected. Finally it worked. Maybe the recent software update has some glitches. Hope Sonos can figure this out ... I'm afraid to buy another Sonos product at this point
Pros: Superior Sound, Wireless Surround Sound
Cons: Difficult To Setup, Difficult to Use, Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Posted by: J
from Florida
Verified Purchase:Yes
Used for home theater. I love it. Paired with two bookshelf speakers makes it awesome
Pros: Dolby Digital 5.1, Easy To Setup, Easy to use, Speech enhancement, Superior Sound, Versatile, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Posted by: Better bars
from Knoxville tn
Verified Purchase:Yes
Sound quality and volume not there
Pros: Easy to use
Cons: Difficult To Setup, Difficult to Use, Poor Sound Quality
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Posted by: Ric
from Palm Springs
Verified Purchase:Yes
The only downside is that the Trueplay tuning does not work.
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Posted by: Papi f
from Ph
Verified Purchase:Yes
Came from Polk audio magnifi mini ax. Impressed with sq just using the soundbar able to hear surround sound coming from one source. Planning to enhance further with era 100 and sub gen3
Pros: Superior Sound, Wireless Surround Sound
Cons: Difficult To Setup
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
1
It worked when I first purchased it
on May 31, 2024
Posted by: Alex
from Florida
Won't sync with anything anymore, Sonos is a horrible company won't even help go with Sony or Bose!
Cons: Difficult To Setup, Difficult to Use, Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Posted by: Yahoo
from Louisville
Verified Purchase:Yes
We put the Beam into our bedroom. The sound quality has improved greatly, and the clarity has made it possible to watch tv at all much reduced volume.
Pros: Easy To Setup, Speech enhancement
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4
It works for our needs if we could actually play something
on May 26, 2024
Posted by: Garboni
from Nanoose Bay, B.C.
Verified Purchase:Yes
I think it will do well for TV sound but not for music due to the app crap.
Pros: Dolby Digital 5.1, Easy To Setup, Easy to use, Speech enhancement, Superior Sound, Wireless Surround Sound
Cons: Difficult to Use, Poor Sound Quality
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com