Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.5 out of 5
4.5
(184 Reviews)
Open Ratings Snapshot
Rating breakdown 184 reviews
5 Stars
138
4 Stars
20
3 Stars
10
2 Stars
5
1 Star
11
90%of customers recommend this product. 
(
79 out of 88
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
3 out of 5
3
No change from previous devices.
on September 15, 2024
Posted by: ZAAZ
from Cinnecticut, USA
Expertise:Expert
Verified Purchase:Yes
The phone is good but, Not a big change than Ultra 22S
Features
2 out of 5
2
Performance
5 out of 5
5
Design
2 out of 5
2
Value
1 out of 5
1
Response from Samsung USBy R&R Team, September 26, 2024
We appreciate your feedback, Zaaz. Your input is valuable as we strive to make improvements. We noticed that you reached out regarding your Galaxy S24 Ultra. The upgraded processor in the Galaxy S24 Ultra has improved NPU performance by 41%, GPU by 30%, and CPU by 20% compared to the Galaxy S23 Ultra. Its Vapor Chamber is 92% larger than its predecessor, leading to improved heat dissipation. The Galaxy S24 Ultra features the brightest adaptive display on a Galaxy yet, with a brightness of 2600 nits. Additionally, with Corning Gorilla Armor, the screen is less reflective than that of the Galaxy S23 Ultra. Finally, the Galaxy S24 Ultra boasts a 200MP Wide-angle Camera with ProVisual engine for AI enhancement. If you have any further concerns or questions, please do not hesitate to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fast and reliable.
on September 8, 2024
Posted by: Gershom
from California
Expertise:Intermediate
Verified Purchase:Yes
I love the AI features and there's no lag at all. Excellent battery life!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best flagship on the market
on August 31, 2024
Posted by: Paco
from San Antonio tx
Expertise:Expert
Verified Purchase:Yes
I think is the best phone ive had yet and i have not used the AI featurea
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone.
on August 22, 2024
Posted by: Juicemen
from Chicago
Expertise:Intermediate
I bought this phone about 6 months ago and it is by far the best phone on the market. I have the ultra and I am extremely pleased.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
One issue
on August 11, 2024
Posted by: Nelly
Expertise:Intermediate
Verified Purchase:Yes
I love everything about the Ultra except for one thing - the speakers. I don't know if it's a software or hardware issue, but you can barely hear music/media at 30% volume. With this phone i need to put the voulme at 50% or more to get decent sound. Samsung please fix it!
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing Phone
on August 3, 2024
Posted by: Pete
from Estero Florida
Expertise:Intermediate
Verified Purchase:Yes
Amazing phone, from the quality and features of the camara to the AI technology, still amazes me every day.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone that does it all
on August 1, 2024
Posted by: George
Verified Purchase:Yes
I purchased the Samsung S24 Ultra to replace a S23 Ultra with a cracked screen. They are both great phones.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love Samsung
on July 7, 2024
Posted by: Anonymous
from New Jersey
Expertise:Expert
Verified Purchase:Yes
Awesome experience with Galaxy S24 Ultra the best phone in the market right now
I would recommend this to a friend!
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Showing 41-48 of 184 results 
<< 1 ... 4 5 6 7 8 ... 23 >>