Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(30,572 Reviews)
Open Ratings Snapshot
Rating breakdown 30,572 reviews
5 Stars
26,170
4 Stars
3,457
3 Stars
589
2 Stars
169
1 Star
187
86%of customers recommend this product. 
(
1,138 out of 1,330
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5 out of 5
5
This products new features are amazing
on February 17, 2025
Posted by: Love4gaming
[This review was collected as part of a promotion.] I use for personal use and gaming and does both very well i always owned samsung phones and all have been amazing but this s25 ultra is the best
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on February 17, 2025
Posted by: Jihoo2022
[This review was collected as part of a promotion.] From features, camera to battery. It's all i needed in a smartphone. So far it doesn't disappoint. It's fast, and very responsove Upgrading from S22 ultra I notice a big difference. All good reasons. Battery last me the whole day with out charging mid day. Camera takes good pictures and videos. Software is really easy to use and easy to get use.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing Specs Phone
on February 17, 2025
Posted by: Lovegalaxys25
[This review was collected as part of a promotion.] Now Brief, Audio Eraser, and other AI stuff awesome in this phone. Plus, it is packed elite level technology!!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Exceptional
on February 17, 2025
Posted by: MonteMgenge
[This review was collected as part of a promotion.] Seamless is an understatement. The device is a nod to how technological advanced we have become as a species.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best experience with a smartphone
on February 17, 2025
Posted by: Chihiro
[This review was collected as part of a promotion.] I mainly use my device for gaming, watching videos, and messaging. Overall a great experience with how quickly and smooth every app runs. The audio eraser feature is great for videos i take with family without worrying about random noises taking over the video. Seamless gameplay and great graphics while playing as well as watching videos.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
26 year celebration
on February 17, 2025
Posted by: Estelislovesamsung
[This review was collected as part of a promotion.] I started using Samsung 26 years ago and I am still in love with every Samsung product I have purchased.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Stellar refined upgrade
on February 17, 2025
Posted by: U82much
[This review was collected as part of a promotion.] From top to bottom samsung has done it again. Subtle to major upgrades all around. The weight of the phone is lighter. Screen is better and brighter. Zip zip goes the new chipset. Loving this entire upgrade and Ai features. Battery life is ridiculous for a phone of this size and brightness.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Fantastic software and design update
on February 17, 2025
Posted by: Swordfather
[This review was collected as part of a promotion.] The hardware doesn't change extremely from the S24 Ultra to the S25 Ultra. However, the design update (rounded corners) makes it easier to hold the phone. Also, it is way lighter than its predecessor. Overall, it is a great experience. I don't really care much about the AI features but it is there if you want it.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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