Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(30,567 Reviews)
Open Ratings Snapshot
Rating breakdown 30,567 reviews
5 Stars
26,165
4 Stars
3,457
3 Stars
589
2 Stars
169
1 Star
187
86%of customers recommend this product. 
(
1,138 out of 1,330
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5 out of 5
5
Great features and ease of use!
on October 12, 2026
Posted by: Lovesmyphone
[This review was collected as part of a promotion.] I chose the s25 ultra for its sleek look and high proformance. The camera quality is absolutely amazing. The interface it every user friendly with help just a click away for anything you may not understand. Which makes the phone excellent for users of any age. The AI helps me with day to day task like notes and appointments.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent Product
on October 12, 2026
Posted by: Sherkhan
[This review was collected as part of a promotion.] The Samsung Galaxy S25ultra had been one of the most user friendly devices, easy to manage amd explore and amazing picture quality with storage capacity.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My S series phone with pen is absolutely awesome
on October 12, 2026
Posted by: Cccronk
[This review was collected as part of a promotion.] My Samsung S series phone with pen is awesome. I chose this type phone because of the pen, because its awesome clarity on the huge screen allows me to to video chat with my family, and allows me to play the games I play- like bingo tour, and solitaire.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great until update
on October 12, 2026
Posted by: nieceyb
I've had this phone for a year and i loved it until the new update. 😤 plz put it back the way it was. I hate the new setup! I have high adhd and i don't like things changing and i cant change it back myself! Other than that i love this phone!
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is great with the pen.
on October 12, 2026
Posted by: Btyfalldisaster1
[This review was collected as part of a promotion.] I chose this phone mainly because of the pen feature, but also the size. Most days I have a hard time holding smaller phones. This one, for me, is just right.
I love routines, and the options I get to set them up, and having to complete them, getting those done helps make my day planning so much easier.
The reminder features are also amazing. I have to take medications for my condition, twice a day, the reminders are what helps me continue to remember to take them.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is the best Galaxy I ever bought
on October 12, 2026
Posted by: Soumaila
[This review was collected as part of a promotion.] Apart from high performance of this product which are my views long battery performance throughout this day, the screen I enjoy watching contents on this device without fatigue.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Always a favorite
on October 12, 2026
Posted by: RettaDivine
[This review was collected as part of a promotion.] I chose this product mostly because I come from the galaxy note family of devices. I love that there is a stylus I can use but I'm again to that, the camera features the ultra has it's fun and amazing! With the duel camera has been a game changer!
I also love the fact that multiple things could be open at once and not allow it down or heat it up.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fast Dependable with tons of storage
on October 11, 2026
Posted by: Android4Me
[This review was collected as part of a promotion.] There is nothing I dislike about this phone and model. Great camera numerous features and settings. I bought 1 T storage and after more then a year and thousands of pictures the phone is fast the battery strong and still performs like a brand new phone. What more can you ask for?
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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