Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(30,602 Reviews)
Open Ratings Snapshot
Rating breakdown 30,602 reviews
5 Stars
26,196
4 Stars
3,461
3 Stars
589
2 Stars
169
1 Star
187
86%of customers recommend this product. 
(
1,138 out of 1,330
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
4 out of 5
4
Pretty color
on June 30, 2025
Posted by: Purple
[This review was collected as part of a promotion.] On my old Samsung Galaxy S22 Ultra, I didn't have any problems with face recognition. Now, on the S25 Ultra, it's like it doesn't capture my face.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great device with many options!
on June 30, 2025
Posted by: Gtheman
[This review was collected as part of a promotion.] I’ve been using my Samsung device daily, and Galaxy AI has truly elevated my experience! Whether I’m streaming my favorite shows, gaming with friends, or catching up on movies and sports, the performance is always smooth and reliable. Galaxy AI makes multitasking for work and school effortless, helping me stay organized and productive. I love how intuitive and powerful these features are. Samsung keeps raising the bar!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The camera is absolutely amazing
on June 30, 2025
Posted by: Juicethek9d
[This review was collected as part of a promotion.] The Galaxy AI is great. It is going to make my life so much easier. It's simple to use and very efficient. The camera quality is out of this world. I can zoom in so close on objects and the picture is so crisp and clear.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I like the design better colors seem more vibranta
on June 30, 2025
Posted by: Snicker54
[This review was collected as part of a promotion.] Use it too take pics , play video and games colors seem more vibrant, speed seem better.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Its a great phone. A lot of features .
on June 30, 2025
Posted by: Jonesy
[This review was collected as part of a promotion.] Playing games and videos are great. Pen is very useful.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It perfect
on June 30, 2025
Posted by: Krislin33
[This review was collected as part of a promotion.] I absolutely love my new Galaxy s25 ultra. There are so many exciting features and the camera alone is MIND BLOWING. Throw in the the added STYLUS Pen and its like having cloud 9 in your hands. I use it all day long for staying connected, for banking, email, keeping up on current events and of course enjoying the camera as much as possible.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
New stuff new updates
on June 30, 2025
Posted by: 196615
[This review was collected as part of a promotion.] I had original s22, upgraded to the ultra . Love all the new updates and the easy-to-use features.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S25 ultra is a great phone!
on June 30, 2025
Posted by: trickmasterscs
[This review was collected as part of a promotion.] Great phone! I'd pick samsung everytime! Top notch!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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