Customer reviews from sony.com
Sony - Cyber-shot DSC-RX100 VII 20.1-Megapixel Shooting Grip Kit Digital Camera - Black
Average customer rating
4.3
(52 Reviews)
Rating breakdown 52 reviews
5 Stars
32
4 Stars
12
3 Stars
2
2 Stars
1
1 Star
5
88%of customers recommend this product.
(
43 out of
49)
Customer Reviews for Sony - Cyber-shot DSC-RX100 VII 20.1-Megapixel Shooting Grip Kit Digital Camera - Black
Customer Rating
4
Disappointed upgrade user
on November 6, 2019
Posted by: Disappointed upgrade user
from Long Island, NY
Gender:Male
I upgraded from version ii. The greater reach of the zoom lens is a plus. However I was disappointed by several things. First, for the price of the camera, SONY could sport its users with a WELL WRITTEN PAPER user's manual. It took me half an hour to find out how to reformat a memory card, and that was by search and discover, not by finding it in the on-line manual ....and I had been using version ii for several years! Second,there was no battery charger in the package, and I had disposed of the charger that came with my version ii.....come on SONY, be a sport and include it in with the camera. On the other hand the RX 100 is a great camera for high quality travel and informal shooting. If I were asked to recommend a camera for that purpose, I would present the above factors and suggest that the buyer compare brands and models that might also be of high quality, but whose manufacturers are more generous with its customers.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, November 19, 2019
Hello!
Certain Sony products do not have a physical user's manual. You can access your unit's manual online or purchase a physical one instead: http://www.truemanuals.com/sony/. It also didn't come with a battery charger but an AC adapter. You have the option to buy a battery charger from Sony Parts: https://us.esupport.sony.com/support/s/model-accessories?language=en_US. We will forward your feedback to the relevant department.
Regards,
Vincent
Certain Sony products do not have a physical user's manual. You can access your unit's manual online or purchase a physical one instead: http://www.truemanuals.com/sony/. It also didn't come with a battery charger but an AC adapter. You have the option to buy a battery charger from Sony Parts: https://us.esupport.sony.com/support/s/model-accessories?language=en_US. We will forward your feedback to the relevant department.
Regards,
Vincent
Written by a customer while visiting sony.com
Customer Rating
5
Amazing Camera above and below the water!
on November 6, 2019
Posted by: Swanee
from South Central Alaska
Gender:Male
I bought this camera a month ago to take on a "bucket list "dive trip to Palau.The pictures taken with this camera above the water are sharp, detailed ,with great color. the pics taken at depth with the camera in a housing are just amazing.i have used many brands and types of camera over the years but this thing is a step above the rest!! Would definitely recommend to anyone looking to purchase camera like this.menu was pretty easy to figure out
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: sam311
from Henderson, NV
Gender:Male
Verified Purchase:Yes
Bought it to add to my Sony collection of cameras and this by no means is the very best I’ve ever had
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5
Grate camera
on October 28, 2019
Posted by: Wiggiey
from Maine
Gender:Male
Hi sony should create Sony Cyber-shot DSC-RX 200 with 64 bit raw photo format and HDR 10 for photos and with a quad full frame studeo sensors and quad full frame exmor cmos sensors for the best picture quality ever
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, November 1, 2019
Hi, Wiggiey! Awesome! We’re glad you like the product. Thank you for choosing Sony. ~Ralph
Written by a customer while visiting sony.com
Customer Rating
4
Weather seal??!?!?
on October 26, 2019
Posted by: Alex9132
from Bay Area
Gender:Male
This camera is the one of the best point and shoot on the market and very good for specific travel. Why specific ... well it does not have an environmental/weather seal like the alpha 6 series, so travel to a humid environment would really destroy the camera which really is disappointing. Sony why can we not provide weather seal to the Rx series ?
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, November 1, 2019
Hi, Alex9132! Your feedback is highly appreciated. It will be a big help in improving the quality of our products. Thank you for sharing your review. ~Ralph
Written by a customer while visiting sony.com
Posted by: BilS
Gender:Male
Verified Purchase:Yes
Camera is great but the supplied USB cable does not fit into the camera slot, the plastic sleeve is too large. I want someone to send me an appropriate cable.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, October 23, 2019
Hi, BilS! Please send us an email at socialsupport@am.sony.com so we can provide further assistance. ~Ralph
Written by a customer while visiting sony.com
Customer Rating
5
The Best Travel Camera
on September 21, 2019
Posted by: 8064Sta
from Southwest Ohio
Gender:Male
I bought this camera several weeks ago and used it during my recent trip to Europe: Netherlands, Belgium, France, Spain, Portugal, Gibraltar. This was a upgrade from the RX100 M2 (which has been my go to travel camera for many years). The VII performed superbly both for still photos (love the new auto focus capabilities) and video. Only downside is the battery life is worse than M2, but of course with the continuous auto focus, etc. I'm not surprised. What makes this a truly great travel camera is the 24-200 mm zoom. Yes you do pay a penalty in minimum aperture vs my old M2 but with stabilization and excellent high ISO quality I can live with that to get 200 mm on the far end of the zoom.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support , September 22, 2019
Hi, 8064Sta!
Thank you for choosing Sony!
Regards,
David
Thank you for choosing Sony!
Regards,
David
Written by a customer while visiting sony.com
Posted by: DrMike
from Nesconset
Gender:Male
Verified Purchase:Yes
I can't say more positive things about this camera but its missing one thing a writen Manual. I see one online but it is a pain in the neck to always have to go to the computer and look it up
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, September 21, 2019
Hi, DrMike!
We appreciate your feedback. We will forward this to the relevant department. In case you want to have a copy of a written manual of your camera, you may visit this link: https://www.sony.com/electronics/support/compact-cameras-dsc-rx-series/dsc-rx100m7/articles/S1F1786?cpint=spt-banner_00204815_purchasemanual_i.
Regards,
Vincent
We appreciate your feedback. We will forward this to the relevant department. In case you want to have a copy of a written manual of your camera, you may visit this link: https://www.sony.com/electronics/support/compact-cameras-dsc-rx-series/dsc-rx100m7/articles/S1F1786?cpint=spt-banner_00204815_purchasemanual_i.
Regards,
Vincent
Written by a customer while visiting sony.com