Customer reviews from lenovo.com
Lenovo - 65W USB-C Wall Adapter
Average customer rating
4.7
(76 Reviews)
Rating breakdown 76 reviews
5 Stars
63
4 Stars
9
3 Stars
0
2 Stars
1
1 Star
3
90%of customers recommend this product.
(
54 out of
60)
Customer Reviews for Lenovo - 65W USB-C Wall Adapter
Posted by: Sean Harris
from Edmonton, AB
Verified Purchase:Yes
(This review was collected as part of a promotion.) Having a light weight power adapter great when I'm working on the go. I'm glad I don't have to lug around my heavy power adapter that came with my laptop.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Sam01
Verified Purchase:Yes
(This review was collected as part of a promotion.) Plugged into my x390 on startup it shows lower wattage than recommended. Friend also had a similat issue with his laptop saying slow charging.
No, I would not recommend this to a friend.
Response from lenovo.comBy Thomas, Lenovo, January 19, 2026
Hello Sam,
Thank you for sharing your feedback on the Lenovo 65W Adapter. We’re sorry to hear that your X390 is reporting lower‑than‑recommended wattage and that you’ve observed similar slow‑charging messages on another device.
Messages noting reduced charging speed can appear when the system detects that the power supply does not meet the laptop’s full power requirements or when the adapter is not delivering consistent wattage. We understand how concerning this can be and appreciate you bringing it to our attention.
To ensure the adapter is functioning correctly and is fully compatible with your system, we kindly recommend contacting our customer support team at 1-855-253-6686. They can review your setup, verify the adapter’s performance, and assist with any necessary troubleshooting or replacement options.
Regards,
Thomas, Lenovo
Thank you for sharing your feedback on the Lenovo 65W Adapter. We’re sorry to hear that your X390 is reporting lower‑than‑recommended wattage and that you’ve observed similar slow‑charging messages on another device.
Messages noting reduced charging speed can appear when the system detects that the power supply does not meet the laptop’s full power requirements or when the adapter is not delivering consistent wattage. We understand how concerning this can be and appreciate you bringing it to our attention.
To ensure the adapter is functioning correctly and is fully compatible with your system, we kindly recommend contacting our customer support team at 1-855-253-6686. They can review your setup, verify the adapter’s performance, and assist with any necessary troubleshooting or replacement options.
Regards,
Thomas, Lenovo
Written by a customer while visiting lenovo.com
Posted by: Anonymous
from Kitchener
Verified Purchase:Yes
(This review was collected as part of a promotion.) Excellent experience ordering online. Great product and value.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Tyler Butzke
from Kamloops, British Columbia
Verified Purchase:Yes
(This review was collected as part of a promotion.) Its a great size for my laptop bag and the price was great. This saves me from stealing the one from my desk every time i travel
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5
Excellent Product, work perfectly. very good perfo
on December 21, 2025
Posted by: excellent product
from Toronto
Verified Purchase:Yes
(This review was collected as part of a promotion.) Excellent Product, work perfectly. very good performance
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Wayneee
from Halifax, NS
Verified Purchase:Yes
(This review was collected as part of a promotion.) I am just blown away by this adapter, it has changed my life. Best adapter ever.
Written by a customer while visiting lenovo.com
Customer Rating
5
Super Compact and Lightweight Laptop Charger
on December 13, 2025
Posted by: Anonymous
from Lyndhurst, ON
Verified Purchase:Yes
This charger is compact, lightweight, and easy to use. Would highly recommend this charger for anyone on the go using their laptop all the time.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Not a good one
Verified Purchase:Yes
(This review was collected as part of a promotion.) Not working with thinkpad t470s. Only can be charged when the laptop is off
No, I would not recommend this to a friend.
Response from lenovo.comBy Thomas, Lenovo, December 16, 2025
Hello,
Thank you for sharing your feedback. We’re sorry to hear that the Lenovo 65W USB-C adapter did not work as expected with your ThinkPad T470s and only charges when the laptop is powered off. This is not the experience we want for our customers. If you haven't already, please get in touch with our customer support team at 1-855-253-6686 so we can troubleshoot the issue or check for an alternative product. We're committed to ensuring your satisfaction and appreciate your patience as we work to resolve this matter.
Regards,
Thomas, Lenovo
Thank you for sharing your feedback. We’re sorry to hear that the Lenovo 65W USB-C adapter did not work as expected with your ThinkPad T470s and only charges when the laptop is powered off. This is not the experience we want for our customers. If you haven't already, please get in touch with our customer support team at 1-855-253-6686 so we can troubleshoot the issue or check for an alternative product. We're committed to ensuring your satisfaction and appreciate your patience as we work to resolve this matter.
Regards,
Thomas, Lenovo
Written by a customer while visiting lenovo.com