I had an f15 laptop that could survive every drop and slam, so when it finally moved on I was excited to get my hands on a f16 laptop. Only problem, after only 1 drop, the corner of the frame has bent and is stressing the screen corner. I can't even shut it right because the corner folds down keeping it open. For a durable laptop, it sure did worse than an older model
Response from https://www.asus.comBy CLM, September 30, 2026
Dear StillSocrates,
Thank you for your comment.
We do understand your disappointment with the quality of the heavily marketed "military-grade" durable laptop and the inconvenience this may have caused if after only one drop, the the corner of the frame has bent and is stressing the screen corner. Although the chassis utilizes thinner aluminum and rigid alloys to achieve a slimmer profile. When aluminum takes a hard hit on a corner, it doesn't bounce back—it permanently deforms, transferring that severe physical stress directly onto the internal glass panel and the display hinges. We recommend to check your original purchase invoice or register your device at: https://www.asus.com/support/product/aprp/?lang=1033. ASUS sometimes includes Accidental Damage Protection (ADP) during the first year for specific regions or retailers. Standard warranties do not cover drops, but if you have ADP, they will fix this layout for free. An RMA number is required to send it in for service. For RMA details, please go to: https://www.asus.com/us/support/article/818/.
Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
This is the first laptop that I ever bought with a GPU and for its price I really consider it well built with great performances. Due to its good ventilation, the laptop is capable of staying cool during the long gaming sessions. Lastly, if you consider to buy this laptop, you need to look for the ones with bigger storage (512GB is the bare minimum for such laptop). Overall a great laptop for it's price