Customer reviews from startech.com
Startech - 2 Port PCI Express SATA 6 Gbps eSATA Controller Card - Dual Port PCIe SATA III Card - 2 Int/2 Ext (PEXESAT322I) - Black
Average customer rating
3
(9 Reviews)
Rating breakdown 9 reviews
5 Stars
3
4 Stars
2
3 Stars
0
2 Stars
0
1 Star
4
Customer Reviews for Startech - 2 Port PCI Express SATA 6 Gbps eSATA Controller Card - Dual Port PCIe SATA III Card - 2 Int/2 Ext (PEXESAT322I) - Black
Customer Rating
1
WARNING - NOT WINDOWS 11 COMPATIBLE
on January 26, 2025
Posted by: nwmc
This card was running in Windows 10 happily for years. Then I moved it (and the eSATA external drive enclosure it was attached to) to a brand new machine with a fresh Win 11 install. BSOD "MACHINE_CHECK_EXCEPTION" every time I attempted to either boot with the external unit powered on, or power that unit on when the machine had already booted. StarTech "support" refused to respond to my detailed description of the problem leading me to believe THEY KNOW it is not Win 11 compatible but list it as such for the extra sales.
Response from startech.comBy Lukas, Customer Support, January 28, 2025
Thank you for sharing your feedback with us! I am very sorry to hear of the blue screen issues you are having with our PEXESAT322I. This is certainly unexpected as our card has been thoroughly tested with Windows 11 and should be working. I see one of our technical advisors has already reached out and is actively working with you to troubleshoot the issue. We hope to be able to quickly and efficiently narrow down the cause with you directly.
Written by a customer while visiting startech.com
Customer Rating
4
Driver doesn't work with Secure Boot
on March 26, 2023
Posted by: DaveB
No problems with the functionality of this card. It works great, but assuming due to a driver signing issue, it doesn't work with Secure Boot. Windows 10 gives the sole culprit as the ASMedia Driver v 3.3.2.0 (asstahci64.sys) for not booting in Secure Boot mode. Would be nice to have a compatible driver for Windows 10, but especially when upgrading to Windows 11 that officially requires this feature.
Response from startech.comBy Atha, Customer Support, April 3, 2023
Thank you for taking the time to leave a review for our PEXESAT322I We are sorry to hear that you experienced difficulty with PEXESAT322I as this is not expected behavior for our PCIe SATA card. Our Technical Advisors will be reaching out to you shortly.
Written by a customer while visiting startech.com
Customer Rating
5
Great Add on for eSATA support
on December 2, 2022
Posted by: DTMOC
Did have a problem once with driver (but not related to secureboot - using secureboot from an external drive does not make sense to me). My issue was related to switching modes as well as interface (mirrored to independent as well as eSATA to USB ) BUT Startech support was truly awesome. Certainly one of the best I have encountered. I - like others - have been using the card for some time now.
Written by a customer while visiting startech.com
Customer Rating
4
Run this card for a few years with no problem
on June 14, 2022
Posted by: Daveydguk
Card has worked well, but I suspect newer firmware and drivers are available as people having issues on Windows 11. Please update
Response from startech.comBy Atha, Customer Support, June 14, 2022
Thank you for taking the time to leave a review for our PEXESAT322I. The PEXESAT322I is fully supported with Windows 11. If you require any assistance, we have phone support (1 800 265 1844) available, or you can connect with us via live chat. Atha, StarTech.com Support
Written by a customer while visiting startech.com
Customer Rating
1
Major Fail Windows 11
on June 1, 2022
Posted by: Triad17517
Install Drivers. On Boot BSOD, Driver signing issue. Bypass with F8. Card allowed to see multiple drives. Writing to Drives Fails. (So multiple drives appears not to Work, Driver Clearly does not work.) Still looking for any Manufacture tht actually has a tested working card for Windows 11.
Response from startech.comBy Atha, Customer Support, June 10, 2022
Thank you for taking the time to leave a review for our PEXESAT322I. We are sorry to hear that you experienced difficulty with PEXESAT322I as this is not expected behavior for our SATA card. Our Technical Advisors will be reaching out to you shortly.
Written by a customer while visiting startech.com
Customer Rating
1
Does not support Secure Boot ?
on November 8, 2021
Posted by: dazz
Windows refuses to see signed driver and BSOD - Will only work with secure boot disabled
Response from startech.comBy Atha, Customer Support, November 14, 2021
Thank you for taking the time to leave a review of our PEXESAT322I and we apologize for the inconvenience. Secure boot relies primarily on the UEFI and motherboard supporting it rather than the card itself. I see one of our technical advisors is currently working with you on gathering information on the setup and assisting with the reported issue.
Written by a customer while visiting startech.com
Customer Rating
5
Works
on September 3, 2020
Posted by: Sigma
It just works. Remember that it has on board jumbers that you need to change in order to connect disks to the inner ports.
Written by a customer while visiting startech.com
Customer Rating
1
Freezes my PC
on July 9, 2020
Posted by: bmfb1980
I have a windows server 2008r2 and within 2 minutes of getting the OS started... it freezes everything and disconnects the remote connection. thought my PSU was going out but it's this card :(. No tech support online that I could find either :(
Response from startech.comBy Stacey, Customer Support, July 14, 2020
Hello,
We're reaching out directly to you to see if we can assist. We offer free lifetime support with all our products. You can reach us directly via chat or by calling 1-800-265-1844. Our Technical Advisors are available 24 hours a day, 5 days a week to help.
We're reaching out directly to you to see if we can assist. We offer free lifetime support with all our products. You can reach us directly via chat or by calling 1-800-265-1844. Our Technical Advisors are available 24 hours a day, 5 days a week to help.
Written by a customer while visiting startech.com