Customer Reviews for Charbroil - Performance Series FlavorMax 4 Burner Gas Grill Cabinet with Side Burner - Gray
Customer Rating
4
Too early to say for this model
on April 27, 2026
Posted by: Larry K
Too early to say with this model, but I have been a Charbroil fan for years! I love the even heat and increased ease of getting great grilling results!
I had to buy other inserts because the advanced flavor inserts caught all the grease, cheese etc and smoked very badly. It was very disappointing the first time we grilled. WaY to much smoke
Response from CharbroilBy Care, April 29, 2026
We understand your frustration with excess smoke and grease buildup affecting your first cook. That’s not the experience we want for our customers. Our CARE team can help review your setup and provide guidance to improve performance and reduce flare-ups or excess smoke. Please contact Charbroil Customer Care at 1-866-239-6777 for assistance.
We appreciate your feedback on the assembly hardware. Clearly labeled parts can make the setup process much smoother, and we understand how that can be frustrating. Your input is valuable and helps improve future experiences. If you have any questions or need support, please contact Charbroil Customer Care at 1-866-239-6777 for assistance.