Customer Reviews for Charbroil - Performance Series FlavorMax 4 Burner Gas Grill Cabinet with Side Burner - Gray
Customer Rating
1
Orange flames coming from behind control for # 1 burner
on May 10, 2026
Posted by: Francis R
So far, very poor. I cannot use the number 1 burner. Flames coming out from behind of # 1 burner control, yellow frames coming from burner # 1, metal already discolored, using burner # 1 seems dangerous.
Response from CharbroilBy Care, May 13, 2026
Thank you for your feedback. We’re sorry to hear you’re experiencing unsafe burner performance, including irregular flame behavior and visible discoloration around the control area. This issue maybe able to be fixed with a purging of the regulator, to do so follow the step below.
1-Turn off the propane tank valve and disconnect the regulator. 2-Open the appliance valve(s) to release any residual pressure in the system. 3-Close the appliance valve(s) and wait for 30 seconds. 4-Reconnect the regulator to the tank and slowly open the tank valve. 5-Let tank sit open for a minute before trying to light. 6- Test the grill or appliance for proper heating and any leaks.
If you are still having issues, please contact Charbroil CARE at 1-866-239-6777 for warranty assistance.
I purchased it after the different manufacturer that was no longer available & did not have replacement parts anymore. We wanted a name brand that we thought would be a better company brand. We chose Charbroil.
So far it looks good and is working great. The only problem I had is I purchased a 463348725 and it came with instructions sheet for a 463286225. I did find the correct one on line and printed it