Customer reviews from Charbroil
Charbroil - Performance Series FlavorMax 4 Burner Gas Grill Cabinet with Side Burner - Gray
Average customer rating
4.3
(205 Reviews)
Rating breakdown 205 reviews
5 Stars
117
4 Stars
59
3 Stars
14
2 Stars
9
1 Star
6
40%of customers recommend this product.
(
2 out of
5)
Customer Reviews for Charbroil - Performance Series FlavorMax 4 Burner Gas Grill Cabinet with Side Burner - Gray
Customer Rating
3
New Grill
on May 20, 2026
Posted by: Scott W
Looks nice, very easy to put together. Cannot get unit to light up. Will go to chat to get figured out
Response from CharbroilBy Care, May 21, 2026
Thank you for your feedback on your Charbroil grill. We are glad to hear you found the assembly process easy and like the overall appearance of the unit. We understand your frustration with the ignition issue and appreciate you reaching out for additional support. For further assistance, please contact Charbroil CARE at 1 866 239 6777.
Written by a customer while visiting Charbroil
Customer Rating
5
Dr
on May 18, 2026
Posted by: Lim seok K
Great
Written by a customer while visiting Charbroil
Customer Rating
5
It’s great
on May 18, 2026
Posted by: Richard M
Great looking product
Written by a customer while visiting Charbroil
Customer Rating
4
Love grill…except…
on May 15, 2026
Posted by: Deborah F
We love this grill brand and this brand is what we have always bought. However, the only thing I don’t like is that it is harder to reach to turn on and off the gas knob, especially for older people.
Written by a customer while visiting Charbroil
Customer Rating
5
GREAT GRILL
on May 13, 2026
Posted by: Robert L
I LOVE THE CHARBROIL BRAND.
Response from CharbroilBy Charbroil Care Team, May 13, 2026
WE LOVE YOU
Written by a customer while visiting Charbroil
Customer Rating
3
Its a solid grill.
on May 12, 2026
Posted by: Jack F
The building process was a bit hard, finding the right screw was a problem as the screws were labeled wrong for the grill I put together. I got it figured out though. I did have an issue with 1 bolt hole as it did not line up correctly. (See picture below) I had to use a step drill to widen the hole enough to make it fit. I got it all together. I have not used it yet.
Response from CharbroilBy Care, May 13, 2026
Thank you for your feedback. We’re sorry to hear the assembly process was challenging due to mislabeled hardware and a misaligned bolt hole, and we appreciate you working through the issue to complete setup. We understand how frustrating that can be, especially when modifications were needed to finish assembly.
Written by a customer while visiting Charbroil
Customer Rating
5
Another winner!
on May 12, 2026
Posted by: Mike M
I am sure that this grill will last for many years of quality grilling enjoyment. This is not my first Charbroil grill. The last one lasted 10 years. I expect that and even more from this one.
Written by a customer while visiting Charbroil
Customer Rating
3
Charbroil
on May 11, 2026
Posted by: Chaz L
Pretty awesome
Response from CharbroilBy Care, May 13, 2026
Thank you for your feedback. We’re glad to hear you’re enjoying the overall performance of the grill and appreciate you sharing your experience.
Written by a customer while visiting Charbroil