Customer reviews from Charbroil
Charbroil - Performance Series FlavorMax 4 Burner Gas Grill Cabinet with Side Burner - Gray
Average customer rating
4.3
(205 Reviews)
Rating breakdown 205 reviews
5 Stars
117
4 Stars
59
3 Stars
14
2 Stars
9
1 Star
6
40%of customers recommend this product.
(
2 out of
5)
Customer Reviews for Charbroil - Performance Series FlavorMax 4 Burner Gas Grill Cabinet with Side Burner - Gray
Customer Rating
2
Igniter button
on May 25, 2026
Posted by: Elissa K
Igniter isn't working
Response from CharbroilBy Care, May 29, 2026
Thank you for your feedback on your Charbroil grill. We understand your frustration with the igniter not working and appreciate you taking the time to share your experience. Ensure a fresh battery is in the ignition module and if the issues persists please contact Charbroil CARE at 1 866 239 6777.
Written by a customer while visiting Charbroil
Customer Rating
4
Review of product
on May 24, 2026
Posted by: Bernard L
It is pretty good quality.
Written by a customer while visiting Charbroil
Customer Rating
4
A lot of assembly
on May 24, 2026
Posted by: William R
I'm a degreed product designer (industrial design) with 30+ years in new product design/development and this thing took me 4 hours to assemble. The instructions are clear with isometric assemblies diagrams and all of if the BOM was accounted for. So take your time and use a sharp Phillips screwdriver and have a beer or something, because assembly will not go fast.
I have not used it yet, perhaps I'll be able to update this review in the future. But they quality of the grill looks to be equal or better than Weber.
Written by a customer while visiting Charbroil
Customer Rating
4
New grill
on May 23, 2026
Posted by: Scott B
I enjoy the grill. But the instructions for putting it together were not easy to use. The screws were not labeled right for the grill that we purchased. We were able to figure it out. But it was frustrating.
Written by a customer while visiting Charbroil
Customer Rating
5
Good choice for the price
on May 23, 2026
Posted by: Barbara V
We looked at a lot of choices in our lower price range and limited storage space and liked this one best, it is compact with 4 burners plus a side burner for cooking veggies or keeping things warm. We especially liked that the entire space over the burners and between the burners has fat/grease reflectors to minimize flareups. The chrome looks really nice. Hopefully it holds up over time. This grill can get really hot very quickly and holds the heat. We made some great steaks, seared on the outside but medium rare on the inside, perfect.
Our only complaint is that some parts are so heavy that it required 2 of us to move in/out of our van and to assemble it. The directions were only in picture format, no words, and a bit confusing, but adequate. Thankfully the heavy firebox came preassembled. Once we put it together, the caster wheels move it easily in/out of our small storage shed.
Our only complaint is that some parts are so heavy that it required 2 of us to move in/out of our van and to assemble it. The directions were only in picture format, no words, and a bit confusing, but adequate. Thankfully the heavy firebox came preassembled. Once we put it together, the caster wheels move it easily in/out of our small storage shed.
Written by a customer while visiting Charbroil
Customer Rating
5
Grill
on May 21, 2026
Posted by: David C
Looks great
Written by a customer while visiting Charbroil
Customer Rating
5
Assembly
on May 21, 2026
Posted by: Douglas P
For the most part it assembled well but with some difficulty in understanding the pictures for direction (see parts and how they fit). Very impressed with how the product was packaged (carefully, tight, and wrapped for protection).
Written by a customer while visiting Charbroil
Customer Rating
4
SFSG
on May 20, 2026
Posted by: Timothy P
So Far So Good.
Written by a customer while visiting Charbroil