Customer reviews from Charbroil
Charbroil - Performance Series FlavorMax 4 Burner Gas Grill Cabinet with Side Burner - Gray
Average customer rating
4.3
(205 Reviews)
Rating breakdown 205 reviews
5 Stars
117
4 Stars
59
3 Stars
14
2 Stars
9
1 Star
6
40%of customers recommend this product.
(
2 out of
5)
Customer Reviews for Charbroil - Performance Series FlavorMax 4 Burner Gas Grill Cabinet with Side Burner - Gray
Customer Rating
1
Broken Handle Never Used
on May 30, 2026
Posted by: Melissa R
Very disappointed. We just put this grill together and the handle is already broken. These grills are no fun to assemble and one would hope that after all that work you would have a functioning grill. The part that connects the screw to the handle is not working, so you only have one side of the handle that’s connected and I’m sure that will break soon too. This is straight out of the box never used.
Response from CharbroilBy Care, June 3, 2026
Thank you for your feedback on your grill. We understand your frustration with receiving a broken handle straight out of the box, especially after the effort of assembly. We appreciate you taking the time to share your experience and concerns about the part quality and fit. Please contact Charbroil Care at 1 866 239 6777 for further assistance.
Written by a customer while visiting Charbroil
Customer Rating
4
Assembly Issues
on May 30, 2026
Posted by: Daniel I
I haven't had a chance to use it yet. However, the assembly was a bit confusing and time consuming. The first things you need fir assembly ( large wheels) were buried in the bottom of the packing, so you need to totally unpack and spread everything out over a large area to find them. Very poor packaging decision. Plus several of the screw anchors were missing, so I had to find my own screws and nuts to assemble the grill. Again, very poor quality control. Hopefully the grill works better then the problems involved assembling it.
Written by a customer while visiting Charbroil
Customer Rating
5
New grill
on May 30, 2026
Posted by: Maurie T
I bought it for a fathers day gift hope it's as good as my old one
Written by a customer while visiting Charbroil
Customer Rating
5
It’s been a great grill
on May 29, 2026
Posted by: Kyle B
Works great looks great . I’d buy this grill again
Written by a customer while visiting Charbroil
Customer Rating
5
Nice grill
on May 28, 2026
Posted by: Danny G
I enjoy grilled so far, seems to be easy to control temp.
Written by a customer while visiting Charbroil
Customer Rating
4
Berg
on May 26, 2026
Posted by: Monte B
2nd one I bought like it
Written by a customer while visiting Charbroil
Customer Rating
5
Pretty good quality
on May 26, 2026
Posted by: David V
This is my second Char Broil. My first one was a performance tru infrared. That one lasted I think 10 years. Had to replace the grates once. This one seems as good quality, but I just installed it. By the way, the installation instructions leave a lot to be desired. They ought to ask somebody in the US to put notes in it or at least refer to a website for a YouTube video of some sort.
Written by a customer while visiting Charbroil
Customer Rating
4
So far so good
on May 25, 2026
Posted by: Ron C
Just put it together so far no issues
Written by a customer while visiting Charbroil