The toaster burns the lower portion of the bread while leaving the upper part under-toasted. The only way to toast evenly is to do two cycles, turning the bread upside down after the first one.
I'm not happy at all, as only one side of the slice of bread toasts ; the other does not get as brown. Needless to say I have to put the bread down again. It's also hard to push down the lever. I will be taking it back 1 hr. 15 min. from my home as soon as I am able before the 90 days is up even though I got the extended warranty. I want to take back to the store.
What a disappointment! I bought this toaster to replace. my older Cuisinart two-slice toaster, which has been toasting unevenly for a while now. This toaster, out of the box, feels much more flimsy and cheap. Not only that, the one I received was defective; the toast wouldn't stay down to toast. Back it went.
This was a replacement for the same toaster that did not brown one side of the bread from the day we purchased it. Unfortunately, this toaster does the exact same thing.
Hey what can I say. It toasts bread and does a great job. Have used it for bagels and it works great. Looks good, easy to clean, and sized right to store in a cabinet. Great Value, don't need a lot of bells and whistles. It's a toaster!
I bought this toaster to replace our ailing and failing Dualit beacuse it received an excellent rating on Wire Cutter. It's a very good toaster. It stays cool to the touch at all times and takes a fat bagel with no problem. It does not have the pizzaz of the Dualit, but it works very well. I gave it 4 stars because the interior sides of your toast get noticeably darker than the exterior sides.
This toaster is just okay, I'd say. It feels pretty cheap, and it's pretty inconsistent on lower toasting settings. Also, the bagel mode is perplexing, as it doesn't seem to change anything. The manual does nothing to clarify that either. Best in class from The Wirecutter, but I am not seeing it.